Dispatcher/ Service Coordinator (Field Service Business)
- $26 to $30 Hourly
- Vision , Medical , Dental , Paid Time Off , Retirement
- Full-Time
Dispatcher/ Service Coordinator (Field Service Business)
Location: Millbury, MA (in-office)
Salary: $26 - $30 / hour + Benefits
Benefits: Medical, Dental, Vision, 401k w/match, PTO, Holidays
Job Type: Full-Time
Hours: Mon – Friday, 7:00 am – 4:00 pm
Start Date: ASAP
Sponsorship required
Dispatcher/ Service Coordinator (Field Service Business) Description
Our client in the power service industry is looking for a Dispatcher/Service Coordinator to add to their Service Department team in Millbury, MA. This role offers an excellent opportunity to join a growing business with exceptional company culture. You will act as the liaison between technicians and customers. Primary duties include scheduling service appointments and building the daily schedule for twenty field technicians on the road. Success in this position requires prior experience in scheduling and dispatching and strong phone skills. Beyond that, our client seeks someone personable, reliable and organized to manage competing priorities in a time sensitive environment. Don't miss this chance to make a meaningful impact on others while paving the way for potential advancement opportunities!
Dispatcher/ Service Coordinator (Field Service Business) Responsibilities
• Schedule service appointments
• Create daily work schedule for in-field technicians
• Work with the Service Department team to resolve issues
• Answer incoming phone calls and assist customers with their needs
• Promote additional services to customers
• Respond to customer emergency calls as they arise
• Review and attach reports and files into the system
• Verify and update information in the system
• Email completed service reports to customers
• Perform routine follow up to confirm customer satisfaction
Dispatcher/ Service Coordinator (Field Service Business) Qualifications
• Scheduling/ dispatching experience required
• Strong communication and interpersonal skills required
• Ability to multitask and work in a fast-paced environment required
• Comfortable navigating a computer required
• Ability to work onsite required
If you have trouble applying via the "Apply Now" button, please copy and paste this text link into your browser:
(https://twonice.hire.trakstar.com/jobs/fk0vdku?cjb_hash=O_WrAp76&apply_now=true)
About #twiceasnice Recruiting
Across industries, roles, and North America, we help clients quickly attract top talent with custom-built searches. With the lowest fee in the industry, the longest guarantee, and commission-free senior recruiters - we align our interests with the long-term success of every placement.
Need recruiting help? www.twonice.com
Address
#twiceasnice Recruiting
Marlborough, MAIndustry
Transportation and Storage
Website
Posted date
Create or sign into a ZipRecruiter account, and then apply on the company site¹
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.