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Field Service Supervisor Jobs (NOW HIRING)

Qnergy Inc

Field Service Supervisor

Montoursville, PA · On-site

The Field Service Supervisor is responsible for overseeing a team of field service technicians to ensure the efficient and effective delivery of service to clients. The Field Service Supervisor will ...

Qnergy

Field Service Supervisor

Montoursville, PA · On-site

The Field Service Supervisor is responsible for overseeing a team of field service technicians to ensure the efficient and effective delivery of service to clients. The Field Service Supervisor will ...

Ohio Cat

Field Service Supervisor

Columbus, OH · On-site

The Field Service Supervisor leads our talented team of Field Service Technicians in getting our customers back to work. As a Field Service Supervisor, you will manage the day-to-day Field Service ...

New

Ohio Cat

Field Service Supervisor

Cadiz, OH

The Field Service Supervisor leads our talented team of Field Service Technicians in getting our customers back to work. As a Field Service Supervisor, you will manage the day-to-day Field Service ...

Petro

Field Service Supervisor

North Haven, CT

As a Field Service Supervisor you will handle day-to-day supervision over a team of Service Technicians. Supervision includes communication and enforcement of company procedures and policies ...

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Field Service Supervisor information

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How much do field service supervisor jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for field service supervisor in the United States is $29.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.30 per hour, depending on experience, location, and employer.

What does a field service supervisor do?

A Field Service Supervisor oversees and coordinates the activities of field service technicians who install, repair, and maintain equipment at customer sites. They ensure that service operations run smoothly, efficiently, and safely while meeting customer expectations. Responsibilities include scheduling work, training staff, handling customer issues, and ensuring compliance with company policies and industry regulations. Field Service Supervisors also monitor performance metrics and help implement process improvements to enhance service delivery.

What are the key skills and qualifications needed to thrive as a field service supervisor?

To thrive as a Field Service Supervisor, you need strong technical knowledge in your industry, leadership experience, and typically a relevant associate’s or bachelor’s degree. Familiarity with field service management software, scheduling tools, and safety certifications like OSHA are commonly required. Outstanding problem-solving, communication, and team management skills help you coordinate field teams and resolve customer issues efficiently. These abilities are crucial for ensuring high-quality service delivery, operational efficiency, and customer satisfaction in dynamic field environments.

What are some common challenges faced by field service supervisors and how can they be managed effectively?

Field Service Supervisors often encounter challenges such as coordinating dispersed teams, ensuring timely service delivery, and managing client expectations. Effective communication and strong organizational skills are essential for overseeing multiple field technicians and resolving issues quickly. Utilizing digital tools for scheduling and reporting can help streamline operations, while regular team meetings foster collaboration and keep everyone aligned with company standards. Addressing these challenges proactively not only improves service quality but also enhances team morale and client satisfaction.

What is the difference between Field Service Supervisor vs Field Service Technician?

AspectField Service SupervisorField Service Technician
CredentialsTypically requires a high school diploma or equivalent; often prefers technical certifications or experience in the industryHigh school diploma or equivalent; technical certifications may be preferred
Work EnvironmentSupervises teams in the field, office, or service centers; involves planning and coordinationPerforms hands-on installation, maintenance, and repair work in the field
Employer & Industry UsageCommonly employed by service companies, manufacturing, and utility industriesEmployed across similar industries, often working directly with equipment and clients

In summary, a Field Service Supervisor oversees and coordinates the work of technicians, including scheduling and team management, while a Field Service Technician focuses on executing technical tasks such as repairs and installations. Both roles require technical knowledge, but the supervisor has additional responsibilities in leadership and planning.

How much do field service supervisors make in the US?

Field service supervisors in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, industry, and location. They often oversee technicians, coordinate service operations, and may require certifications or technical knowledge to perform effectively.

What is a field service supervisor?

A field service supervisor oversees technicians and service operations in the field, ensuring work is completed efficiently and according to company standards. They coordinate schedules, provide training, and may use tools like work order management software, often requiring leadership skills and technical knowledge of the services provided.
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Field Service Supervisor jobs near you
Infographic showing various Field Service Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $61,252 per year, or $29.4 per hour.

Field Service Supervisor

Catoosa, OK • On-site

STS Technical Services
IT Services • 201 - 500 employees
Learn more about STS Technical Servicesexternal

Full-time

PTO

Re-posted 24 days ago

Job description

STS Technical Services is hiring a Field Service Supervisor in Catoosa, Oklahoma. This full-time, exempt role provides daily leadership, development and operational oversight for the Field Service organization.
The Field Service Supervisor maintains an active field presence while ensuring safe, efficient and high-quality execution of installation, commissioning, warranty, preventive maintenance, troubleshooting and repair work involving Air Fin Coolers, Dry Coolers, Plate Heat Exchangers and related heat transfer equipment.
Position Summary
The Field Service Supervisor leads, coaches and develops field service personnel while supporting technician scheduling, manpower planning, customer service, quality documentation and continuous improvement initiatives.
This role is ideal for an experienced industrial field service leader with strong technical knowledge, customer relationship management skills and the ability to guide a team across complex field service operations.
Reporting and Job Details
  • Job Title: Field Service Supervisor
  • Reports To: Field Service Manager
  • Supervises: 15
  • Job Status: Full-Time / Exempt
  • Location: Catoosa, Oklahoma
  • Travel: Approximately 50 percent

Responsibilities and Duties
  • Lead, coach and develop field service personnel
  • Promote and enforce all company and customer safety requirements
  • Coordinate technician scheduling and manpower planning
  • Support commissioning, startup, preventive maintenance, warranty, outages and emergency response
  • Review service reports and quality documentation
  • Develop technician training and certification plans
  • Recruit, interview, onboard and mentor technicians
  • Maintain strong customer relationships
  • Resolve escalated customer issues
  • Coordinate with Engineering, Sales, Quality, Manufacturing, Supply Chain and Project Management
  • Drive continuous improvement
  • Monitor key performance indicators
  • Travel between customer sites to ensure work is being completed
  • Travel approximately 50 percent
  • Perform all other duties as assigned

Supervisory Responsibilities
  • Directly supervise field personnel
  • Assign and prioritize work
  • Conduct performance evaluations and coaching
  • Approve timecards, PTO and schedules
  • Develop succession and career development plans

Requirements, Knowledge, Skills and Abilities
  • Strong leadership and communication skills
  • Customer relationship management experience
  • Project planning and scheduling ability
  • Ability to read technical drawings and P&IDs
  • Proficiency with Microsoft Office
  • Outlook experience
  • Teams experience
  • SAP experience
  • M2M experience
  • Electronic reporting experience

Education and Experience
  • Associate degree or equivalent technical experience
  • 5 or more years of industrial field service experience
  • 3 or more years leading technicians or field crews
  • Valid driver's license
  • Ability to obtain a passport and TWIC

Preferred Certifications
  • OSHA 30
  • NFPA 70E
  • First Aid/CPR
  • Vibration Analysis
  • Forklift
  • MEWP
  • Rigging/Signal Person

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to reach with hands and arms and climb or balance. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; and vibration. The employee is occasionally exposed to toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and risk of radiation. The noise level in the work environment is usually loud.
About STS Technical Services
STS Technical Services is a Top 100 Staffing Firm that's partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.
Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!
If you want to speak to a Recruiting Professional directly, call 1-800-359-4787.
STS Technical Services is an equal opportunity employer.
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