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Field Service Supervisor Jobs (NOW HIRING)

Qnergy

Field Service Supervisor

Williamsport, PA · On-site +1

The Field Service Supervisor is responsible for overseeing a team of field service technicians to ensure the efficient and effective delivery of service to clients. The Field Service Supervisor will ...

Region Energy

Field Service Supervisor

Dover, NJ · On-site

As a Field Service Supervisor you will handle day-to-day supervision over a team of Service Technicians. Supervision includes communication and enforcement of company procedures and policies ...

Petro

Field Service Supervisor

Edison, NJ · On-site

As a Field Service Supervisor you will handle day-to-day supervision over a team of Service Technicians. Supervision includes communication and enforcement of company procedures and policies ...

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How much do field service supervisor jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for field service supervisor in the United States is $29.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $36.30 per hour, depending on experience, location, and employer.

What is the difference between Field Service Supervisor vs Field Service Technician?

AspectField Service SupervisorField Service Technician
CredentialsTypically requires a high school diploma or equivalent; often prefers technical certifications or experience in the industryHigh school diploma or equivalent; technical certifications may be preferred
Work EnvironmentSupervises teams in the field, office, or service centers; involves planning and coordinationPerforms hands-on installation, maintenance, and repair work in the field
Employer & Industry UsageCommonly employed by service companies, manufacturing, and utility industriesEmployed across similar industries, often working directly with equipment and clients

In summary, a Field Service Supervisor oversees and coordinates the work of technicians, including scheduling and team management, while a Field Service Technician focuses on executing technical tasks such as repairs and installations. Both roles require technical knowledge, but the supervisor has additional responsibilities in leadership and planning.

What are the key skills and qualifications needed to thrive as a Field Service Supervisor, and why are they important?

To thrive as a Field Service Supervisor, you need strong technical knowledge in your industry, leadership experience, and typically a relevant associate’s or bachelor’s degree. Familiarity with field service management software, scheduling tools, and safety certifications like OSHA are commonly required. Outstanding problem-solving, communication, and team management skills help you coordinate field teams and resolve customer issues efficiently. These abilities are crucial for ensuring high-quality service delivery, operational efficiency, and customer satisfaction in dynamic field environments.

What does a Field Service Supervisor do?

A Field Service Supervisor oversees and coordinates the activities of field service technicians who install, repair, and maintain equipment at customer sites. They ensure that service operations run smoothly, efficiently, and safely while meeting customer expectations. Responsibilities include scheduling work, training staff, handling customer issues, and ensuring compliance with company policies and industry regulations. Field Service Supervisors also monitor performance metrics and help implement process improvements to enhance service delivery.

What are some common challenges faced by Field Service Supervisors and how can they be managed effectively?

Field Service Supervisors often encounter challenges such as coordinating dispersed teams, ensuring timely service delivery, and managing client expectations. Effective communication and strong organizational skills are essential for overseeing multiple field technicians and resolving issues quickly. Utilizing digital tools for scheduling and reporting can help streamline operations, while regular team meetings foster collaboration and keep everyone aligned with company standards. Addressing these challenges proactively not only improves service quality but also enhances team morale and client satisfaction.
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Field Service Supervisor jobs near you
Field Service Supervisor

Field Service Supervisor

Wood's Heating Service

Tiverton, RI • On-site

Full-time

Medical, Dental, Retirement

Posted 13 days ago

Job description

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for a knowledgeable and reliable individual to serve as a Field Service Supervisor.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer and lead your service team. We offer competitive compensation and benefits. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make, and if you meet our qualifications, we want to talk with you!
Responsibilities:
As a Field Service Supervisor you will handle day-to-day supervision over a team of Service Technicians. Supervision includes communication and enforcement of company procedures and policies, employee development and progressive counseling. Additional responsibilities include handling customer issues related to service, as needed.
Specific duties include:
  • Monitors the skills and work performance of each assigned Service Technician to ensure team members are working up to their highest standards in all aspects of their position
  • Enforces procedures to include: use of personal protective equipment (PPE), safety protocol and oversee quality service skills in all interactions with customers, reviewing third party surveys with Technicians
  • Conducts ride-alongs with Service Technicians and post-service call audits on a routine basis
  • Provides customer service support as necessary, responding to customer inquiries and problems in a timely manner
  • Resolves excessive consumption problems
  • Stays abreast of industry technological developments and conveys this knowledge to team members
  • Attends District safety meetings; interfaces effectively with other internal departments
  • Promotes and supports the brand

Requirements:
As a Field Service Supervisor you must be knowledgeable, pleasant and professional. You must possess the ability to function equally well both in a team environment and as a leader. You must be highly detail-oriented and focused with a flexible and adaptable nature. It is important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
  • High School Diploma or Equivalent
  • 3+ years related supervisory experience
  • HVAC industry experience preferred; and/or related industry experience a plus
  • Exceptional leadership skills a must
  • Valid driver's license and clean driving record

Benefits
As a Field Service Supervisor, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility with us.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
  • Medical coverage
  • Dental coverage
  • Retirement Savings
  • Plus more!

Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer and are committed to a drug and alcohol free workplace.

Apply