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Field Service Supervisor Jobs in California (NOW HIRING)

EPC POWER CORP.

Field Service Supervisor

Poway, CA · On-site

The Field Service Supervisor will be responsible for overseeing the day-to-day operations of the field service team, ensuring that on-site maintenance and troubleshooting efforts are scheduled ...

fairbanksmorse

Service Supervisor Reports To: Service Center Director Location ... Field / San Diego Service Center About Fairbanks Morse Defense (FMD) At Fairbanks Morse Defense ...

CityNet

Field Supervisor (Facilities)

Anaheim, CA · On-site

$70K - $75K/yr

The Facilities Field Supervisor is responsible for providing oversight and supervision to Engagement staff, ensuring high-quality service delivery through effective client engagement, accurate data ...

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Field Service Supervisor information

See California salary details

$12

$29

$50

How much do field service supervisor jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for field service supervisor in California is $29.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $35.82 per hour, depending on experience, location, and employer.

What is the difference between Field Service Supervisor vs Field Service Technician?

AspectField Service SupervisorField Service Technician
CredentialsTypically requires a high school diploma or equivalent; often prefers technical certifications or experience in the industryHigh school diploma or equivalent; technical certifications may be preferred
Work EnvironmentSupervises teams in the field, office, or service centers; involves planning and coordinationPerforms hands-on installation, maintenance, and repair work in the field
Employer & Industry UsageCommonly employed by service companies, manufacturing, and utility industriesEmployed across similar industries, often working directly with equipment and clients

In summary, a Field Service Supervisor oversees and coordinates the work of technicians, including scheduling and team management, while a Field Service Technician focuses on executing technical tasks such as repairs and installations. Both roles require technical knowledge, but the supervisor has additional responsibilities in leadership and planning.

What are the key skills and qualifications needed to thrive as a field service supervisor?

To thrive as a Field Service Supervisor, you need strong technical knowledge in your industry, leadership experience, and typically a relevant associate’s or bachelor’s degree. Familiarity with field service management software, scheduling tools, and safety certifications like OSHA are commonly required. Outstanding problem-solving, communication, and team management skills help you coordinate field teams and resolve customer issues efficiently. These abilities are crucial for ensuring high-quality service delivery, operational efficiency, and customer satisfaction in dynamic field environments.

What does a field service supervisor do?

A Field Service Supervisor oversees and coordinates the activities of field service technicians who install, repair, and maintain equipment at customer sites. They ensure that service operations run smoothly, efficiently, and safely while meeting customer expectations. Responsibilities include scheduling work, training staff, handling customer issues, and ensuring compliance with company policies and industry regulations. Field Service Supervisors also monitor performance metrics and help implement process improvements to enhance service delivery.

What are some common challenges faced by field service supervisors and how can they be managed effectively?

Field Service Supervisors often encounter challenges such as coordinating dispersed teams, ensuring timely service delivery, and managing client expectations. Effective communication and strong organizational skills are essential for overseeing multiple field technicians and resolving issues quickly. Utilizing digital tools for scheduling and reporting can help streamline operations, while regular team meetings foster collaboration and keep everyone aligned with company standards. Addressing these challenges proactively not only improves service quality but also enhances team morale and client satisfaction.
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What job categories do people searching Field Service Supervisor jobs in California look for? The top searched job categories for Field Service Supervisor jobs in California are:
What cities in California are hiring for Field Service Supervisor jobs? Cities in California with the most Field Service Supervisor job openings:
What are popular job titles related to Field Service Supervisor jobs in CA? For Field Service Supervisor jobs in CA, the most frequently searched job titles are:
Field Service Supervisor jobs near you
Infographic showing various Field Service Supervisor job openings in California as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $60,450 per year, or $29.1 per hour.

Field Service Supervisor

EPC POWER CORP.

Poway, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 1 hour ago

Job description

Description:

The Field Service Supervisor will be responsible for overseeing the day-to-day operations of the field service team, ensuring that on-site maintenance and troubleshooting efforts are scheduled, effectively handled, and customer issues are resolved in a timely manner. This role will require a technical background, excellent leadership skills, and the ability to adapt to changing support needs. The successful candidate will play a crucial role in maintaining high levels of customer satisfaction and driving the team's performance to meet established metrics.

Requirements:

Reporting Structure: Reports directly to the Field Operations Manager.


Team Leadership: Lead and supervise a team of field service representatives when they are supporting customers on-site, providing guidance, direction, and support to ensure the team's success.


Scheduling & Coordination: Works closely with the Field Office Administrator to develop, maintain, and adjust Field Service Representative (FSR) schedules to meet customer and project demands. Efficiently assign on-site tasks to team members based on their skillsets and availability, considering the changing support requirements on a daily basis.


Third-Party Contractor Coordination: Builds and maintains strong working relationships with third-party field service contractors; coordinates their services, defines scope, and schedules work as required to support field operations


Customer Issue Resolution: Oversee and ensure the timely and effective resolution of customer issues, aiming for high levels of customer satisfaction.


Work Order Management: Creates and manages Work Orders, ensuring each includes a clear and detailed scope of work, required resources, timelines, and customer expectations.


Closeout & Reporting Oversight: Oversees and ensures FSRs complete accurate and timely field reports and properly close Work Orders, Work Order Line Items, and Service Appointments in accordance with company procedures and performance expectations.


Technical Expertise: Maintain a good understanding of our products/services and stay up to date with changes and updates to ensure accurate support. Deep technical expertise support will be provided to this role by others.


Training and Development: Identify training needs and provide ongoing coaching and development to team members to enhance their technical skills and customer service capabilities.


Process Improvement: Continuously evaluate and optimize support processes to enhance efficiency and customer satisfaction.


Collaboration: Collaborate with other departments, including product development and sales, to provide valuable customer feedback and contribute to product/service improvements.


Reporting: Generate regular reports on team performance, KPIs, and trends to senior management.



Qualifications:

  • Bachelor's degree in a relevant technical field or equivalent work experience.
  • Proven experience in technical support or a related field.
  • Strong leadership and team management skills with the ability to motivate and encourage the team to achieve targets.
  • Excellent communication and interpersonal skills to interact with team members, customers, and other stakeholders.
  • Sound problem-solving abilities and the capability to make effective decisions under pressure.
  • Proficient in using CRM systems and reporting tools.
  • Ability to adapt to changing priorities and handle multiple tasks simultaneously.
  • Customer-focused mindset with a passion for delivering exceptional customer service.

Benefits

  • 401(k) with company matching
  • Medical, dental, and vision insurance
  • Disability and life insurance
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO)
  • Tuition reimbursement

EPC Power is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.


EPC Power logo

About EPC Power

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

11 - 50 Employees

Headquarters location

Poway, CA, US

Year founded

2010

Social media

Twitter

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