Secretary Job

A Secretary, or Administrative Assistant, is responsible for facilitating communications within an office and fielding interactions with the public. Their duties include answering and redirecting phone calls, scheduling meetings, and providing personalized support for other employees in their office.

Secretary Duties and Responsibilities

• Greet visitors and direct them to the appropriate departments or individuals
• Answer telephones and respond to inquiries via telephone or email
• Book meeting rooms, set up conference calls, and take messages and minutes during meetings
• Perform administrative tasks, including filing and photocopying
• Write emails, memos, and letters
• Implement and/or develop office procedures and record systems
• Manage database entry and client files
• Order and maintain supplies
• Document financial information
• Organize and distribute messages
• Make and confirm travel arrangements
• Prepare and mail outgoing correspondence
• Maintain confidential department files/records
• Perform routine bookkeeping tasks
• Assist with presentations and reports

Secretary skills and qualifications

• High school diploma or GED
• 2+ years of clerical experience
• Knowledge of specific software programs used within your organization
• Experience in data processing, bookkeeping, or other skills you need to have performed
• Ability to work independently
• Organized and professional demeanor
• Exceptional written and verbal communication skills
• Experience maintaining and prioritizing a manager’s calendar