Automotive Service Assistant Manager

Tuffy Tire & Auto 08052

Northville, MI

$48,000 to $58,000 Yearly
Vision , Medical , Dental , Paid Time Off , Retirement
Full-Time

Job Description

Benefits:

401(k)
Competitive salary
Dental insurance
Employee discounts
Free uniforms
Health insurance
Paid time off
Profit sharing
Training & development
Tuition assistance
Vision insurance

Benefits/Perks

Paid Holidays and Paid Time Off
Careers Advancement Opportunities - we are always looking to promote from within!
Flexible Scheduling with a rotating day off
Closed on Sundays
Competitive Compensation with bonus incentives

Job Summary
Come join our award winning family. Recently named Tuffy New Dealer of The Year and Northville's Small Business of the Year. Business continues to grow and we need to bring on more talented team members. We firmly believe that our success is a direct reflection of our talented Automotive Service Assistant Managers. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and excellent work ethic, you are the right candidate for our team.

As an Automotive Service-Assistant Manager, you will be responsible for all activities along with the Store Manager to achieve positive sales and profit results. In the absence of the Store Manager, you will be the Manager on Duty. Also, the Automotive Service-Assistant Manager will be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.

Responsibilities

Make Customer Satisfaction number one
Identify customer concerns and needs
Professionally review all completed inspections offering solutions and benefits
Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
Assist the Store Manager to oversee all aspects of operating a service center and employees for top-line sales and profits
Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures
Assist the Store Manager in hiring and maintaining a staff of professionals that reflect the company culture
Assist the Store Manager in controlling costs, shop maintenance, cost of goods, payroll, and quality control standards

Qualifications

Bachelors degree is preferred but not required; a high school diploma or GED equivalent needed
Knowledge of the automotive industry and trends
Possess a state-issued drivers license and acceptable driving record to operate dealership-owned vehicles
Strong communication skills; a track record of leadership; and the ability to interpret profit and loss statements are necessary for success

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!