Customer Service Shift Lead

Smoothie King in Canton, GA is looking to hire a full- or part-time Customer Service Shift Lead to join our hospitality team. Do you enjoy leading others to success? Are you looking for an opportunity to advance your career in the restaurant industry? Would you like to join a tight-knit team environment that encourages growth? If so, please read on!

This entry-level food service management position with our hospitality team earns a competitive wage of $11 - $13/hour, depending on experience. We provide great perks, including flexible hours, employee discounts, a referral program, and paid training. If this sounds like the right full- or part-time entry-level food service management opportunity for you, apply today to join our hospitality team!

ABOUT SMOOTHIE KING

At Smoothie King, we believe each day is filled with promise and possibility. Since our first franchise location opened in 1989, our mission has been to inspire people to live a healthy and active lifestyle. We want our customers to be their best selves, live their best lives, and rule the day. This is why each of our ingredients is chosen carefully, and every one of our blends is crafted masterfully. We hope to be an integral part of every health and fitness journey and encourage our customers to keep coming back for more.

At our Georgia locations, we focus on fostering a positive team environment that offers our employees upward mobility through development and opportunities to advance in their careers. To attract and retain the best members for our team, we offer great perks, plentiful tips, and a supportive culture where our employees can do their best work.

A DAY IN THE LIFE OF A CUSTOMER SERVICE SHIFT LEAD

As a Customer Service Shift Lead, you play an essential role in ensuring our guests have a positive experience when visiting our restaurant. You assist customers with achieving their nutrition and fitness goals by recommending smoothies and retail products from our menu. You make sure team members have their assigned stations and understand what's expected of them. To accomplish our company goals, you assist team members with upselling items and encourage them to complete all checklist tasks. You also promote a "guests come first" attitude and demonstrate what exceptional service should look like.

In addition, you work with a wide variety of fresh, dried, or frozen products as well as powdered substances to create our menu items. You ensure our store is always clean and that all team members are following food safety guidelines. At times, you correctly operate our point-of-sale (POS) system as well as fulfill cash handling and inventory reporting duties. You consistently promote a team-oriented environment among staff and are always willing to take on new tasks outside of your role when needed. Being in a leadership position is what you were meant to do, which is why you thrive in this entry-level food service management position with our restaurant!

QUALIFICATIONS FOR A CUSTOMER SERVICE SHIFT LEAD

• At least 6 months of guest service experience in a restaurant or retail environment
• Ability to operate the register
• Excellent customer service skills

Do you have excellent verbal and written communication skills? Can you effectively prioritize tasks while demonstrating good time management? Are you able to strike a good work-life balance without interfering with your shift schedule? Do you work well both independently and as part of a team? Are you willing to learn new skills and take on tasks outside of your regular role? If yes, you might just be perfect for this full- or part-time entry-level food service management position with our restaurant hospitality team!

WORK SCHEDULE FOR A CUSTOMER SERVICE SHIFT LEAD

This full- or part-time food service management position with our restaurant works a flexible schedule. Available shifts are usually between:

• 6:30 AM - 2:30 PM
• 2:30 PM - 9:30 PM
• 11 AM - 6 or 7 PM

ARE YOU READY TO JOIN OUR HOSPITALITY TEAM?

If you feel that you would be right for this full- or part-time entry-level food service management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 6124 Hickory Flat Hwy, Canton, GA 30115