Quality Assurance Technician

Roles and Responsibilities

• Supports production processes; maintains a presence on the floor and being accessible to production staff when questions arise.
• Performs quality checks of raw, work in process, and finish product through inspection and visual checks of packaging.
• Performs pre-op inspections and swabs as necessary.
• Performs daily GMP audits in production and the warehouse.
• Collects and logs production/processing samples.
• Ensures all non-conforming products are placed on hold and fully documented.
• Investigates customer complaints as directed.
• Assists QA Lead/Supervisor/Manager with other projects as needed.
• Other duties as assigned.

Qualifications and Education Requirements

• Minimum of 1 year experience working in a food manufacturing environment; knowledgeable and experienced in general food safety programs and policies - includes government regulations, FDA, USDA, AIB, HACCP, GMP, and Allergen Programs.
• Excellent organizational skills with a high degree of initiative, sense of urgency, and flexibility; assertive when necessary; able to work with minimum supervision.
• Understanding of metal detection regulations a plus.
• Computer literate (Microsoft Works, Excel, PowerPoint, Outlook, etc.).
• Read, write, and speak English; ability to receive and provide clear instructions.
• Preferred but not required - experience in micro and sanitation, lab food testing, GFSI (Global Food Safety Initiative), Kosher and Organic requirements and functional in the use of a second language.
• Work in a production area with fast moving equipment, moderate to high noise levels and temperature changes; work in laboratory environment with instruments and chemicals; be on feet for entire shift.

Other Duties and Responsibilities

• Compliance to GMP, Food Safety, Food Defense and Food Quality regulations as required by the company, customers and/or government legislations, including timely communication to appropriate facility management of any non-conformity issues or violations found.
• Compliance to all employee job safety requirements and regulations as required by company policies, including timely communication to appropriate facility management of any non-conformity issues or violations found.