Dispatcher - Plant Services/Infrastructure - Alabaster, AL

Dispatcher – Plant Services/Infrastructure – Alabaster, AL
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SUMMARY OF POSITION:
This role will oversee the daily planning & scheduling of Spectrum’s Plant Services and Infrastructure Division’s resources. This position will be stationed and dispatched from Spectrum’s Alabaster facility. This role will report directly to the Operations Manager – Plant Services/Infrastructure to maximize the efficiency and profitability of the overall Division.

PRIMARY RESPONSIBILITIES:
• Daily scheduling and allocation of people and resources to maximize utilization and job profitability.
o Determine the best fit skill sets & labor for the job scope.
o Schedule appropriate people, equipment & resources for each job.
o Create all service orders & daily appointments in Acumatica (ERP system).
o Ensure that all people, resources & equipment are listed correctly on the project paperwork.
o Make sure that all dates and times are entered accurately for financial projections.
o Publish the upcoming work to schedule necessary management and field supervision.
o Call all personnel and make sure they understand the scope of the impending work.
• Coordinate with Fleet Manager &/or Shop Foreman on required maintenance of equipment while balancing customer needs.
o Inform the fleet maintenance team of any potential issues that impact the upcoming schedule.
o Work with the maintenance team on the usage of Spectrum’s onsite wash bay.
o Assisting maintenance in emergency situations. This may include the following:
• Provide locations and destinations of Spectrum’s resources during a mechanical breakdown &/or tire repair.
• Occasionally follow or pick up drivers for external maintenance of equipment.
• Assist in job preparation & PPE allocation.
o Prepare all PPE for the next day.
o Utilize the PPE sign in & sign out paperwork for proper allocation & cost.
o Work with Safety Manager on PPE stock and upcoming needs.
o Assist Superintendents and Foreman on job preparation when necessary.
 This may include the following:
• Load proper flex &/or hoses on vacuum trucks, support trucks or &/or trailers.
• Make sure all appropriate hand tools, fittings, drums, specialized tools & accessories are accessible and ready for use.
• Hook up any trailers and support trucks needed for the project.
• Assist in maintaining the master schedule &/or payroll input in Acumatica.
• Approving, reporting and recording of all Plant Services/Infrastructure tardiness, absenteeism, call-ins, PTO, vacation and Banker Hours of employees.
o Record all instances of field employee call-ins, absenteeism, tardiness and refusal to work.
o Approve and submit PTO &/or vacation requests in accordance with Spectrum’s employee handbook and upcoming work schedule.
• Assist in keeping all Spectrum CDL drivers within DOT regulations.
o This will include the following:
 Pre & Post Trips are correctly completed and turned in.
 All DOT time rules, regulations & requirements are being maintained.
 Assur drivers are utilizing ELDs in CDL equipment, as required.
• Coordinate with other Spectrum divisions on joint projects.
o Maintain constant communication with the Spectrum’s other divisions and locations about potential needs and upcoming work.