Administrative Assistant (On-site)

Do you wake up every morning inspired to solve problems and make a meaningful impact in healthcare? If so, we want to hear from you.

At Innovista Health, we're leading the effort to drive transformative change in healthcare. We are a full-service value-based care and managed service organization that partners with independent providers to help them navigate, succeed, and thrive in value-based care.

Founded in 2013, Innovista Health offers solutions for providers at every point along the continuum of value-based care, ranging from care management, provider/ACO enablement, and quality improvement to performance insights, reporting, and managed administrative/payment services.

While Innovista Health’s main offices are in Oak Brook, IL and Houston, TX, we have remote employees throughout the US.

We're thrilled to announce a dynamic opportunity for you to become an integral part of our Oak Brook, IL team. As an on-site contributor, you'll play a key role in pioneering a pathway toward a more streamlined and effective healthcare system.

JOB SUMMARY

Join our dynamic team as an Administrative Support Specialist in our corporate office. In this role, you'll play a crucial part in ensuring the smooth operation of one or more departments. We are seeking a highly organized and proactive individual to handle general clerical, receptionist duties, and contribute to various projects. Uphold our professional image through in-person, electronic, and phone interactions.

DUTIES AND RESPONSIBILITIES

• Provide comprehensive administrative support to designated teams or departments.
• Efficiently manage day-to-day administrative tasks and contribute to ongoing projects.
• Create, format, and maintain forms and spreadsheets to streamline processes.
• Innovate and enhance administrative procedures for increased efficiency.
• Assist in meeting facilitation by taking accurate minutes and notes.
• Draft and distribute professional emails to teams and departments.
• Monitor and manage office and mailing supplies, placing orders when necessary.
• Perform administrative tasks independently, showcasing precision and speed.
• Handle incoming and outgoing mail, including sorting, stamping, and processing.
• Process claims and appeals using the EZCAP system.
• Prepare packets for UM client meetings with meticulous formatting and review.
• Oversee outgoing mail, including priority and overnight shipments.
• Track postage and manage envelope inventory on a monthly basis.
• Download and upload files on the health plan portal as needed.
• Uphold member/patient privacy in accordance with HIPAA standards.
• Coordinate catering for office meetings and visitors.
• Professionally manage incoming calls, transferring and forwarding as needed.
• Maintain accurate sign-in sheets for all visitors and guests.
• Order office supplies, flowers, and gift cards as requested.
• Manage business card and signature stamp orders for all offices.
• Assist in the management of conference room calendars.
• Contribute to the Safety Committee binder with updates and assigned roles.
• Fulfill catering requests for onsite or client meetings.
• Perform other duties as assigned.

• High school diploma or equivalent required. Associate degree or equivalent experience highly preferred.
• 2-3 years of relevant professional experience, including healthcare and project coordination.
• Exceptional organizational skills.
• Effective verbal and written communication skills.
• Strong analytical skills for creative problem-solving.
• Proficient in MS Office Applications; ability to learn specific software systems.
• High attention to detail and accuracy.

BENEFITS:

We are committed to creating a culture where everyone feels important, welcomed, and included. We demonstrate this commitment by offering a comprehensive benefits package that fosters opportunities for growth and advancement and supports the physical, mental, and financial wellbeing of our team members.

HEALTH & WELLBEING

• A choice health coverage, including HMO and PPO, plus Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Dental and vision coverage
• Company-paid benefits (short- and long-term disability, employee life, and accidental death and dismemberment)
• Employee Assistance Program
• Discounts and perks on gym memberships, shopping, travel, recreation, and more

FINANCIAL GROWTH

• A yearly discretionary bonus
• 401(k) with a company match
• Rewarding employee referral bonuses

WORK/LIFE BALANCE

• Generous paid time off policy that increases with tenure
• Nine paid company holidays + three Diversity Days
• Paid Parental Leave (up to 6 weeks, subject to applicable waiting period)
• Potential to work hybrid or remote and/or create a flexible work schedule (role specific)

JOB SATISFACTION & ADVANCEMENT

• Clear career advancement and growth pathways
• Continuous education opportunities
• Diversity, Equity & Inclusion Committee with various Business Resource Groups you can join
• Company-wide socials and gatherings
• "Dress for Your Day" policy
• An open-door policy that encourages direct communication with our CEO and upper management, fostering transparency and inclusivity in our work culture

Benefits may be subjected to an applicable waiting period.

Innovista provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.