MEDICAL OFFICE RECEPTIONIST/MEDICAL ADMINISTRATIVE ASSISTANT

Qualifications

• Minimum of a High School Diploma
• Medical Administrative Assistant Certificate is a plus but not required
• At least one year of relevant experience and/or training
• Strong verbal and written communication skills
• Ability to multi-task
• Strong organizational skills
• Ability to work independently on assigned tasks as well as work as a team and accept direction on given assignments

Responsibilities

POSITION SUMMARY: Provides administrative support to ensure efficient office operations. The Medical/Front Desk Receptionist is responsible for answering incoming calls, directing calls to the appropriate staff, greeting and checking in all patients for appointments, assisting patients in filling out paperwork, entering all demographic information into Office Ally, scanning insurance cards, verifying insurance benefits, filing medical records, and working closely with medical staff.

• Greets and directs all patients within the practice
• Obtains and verifies patient demographic data and insurance information at each visit
• Obtains necessary patient information to meet current Federal and State guidelines, including HIPAA and privacy practices acknowledgements
• Obtains patient authorization for release of medical records
• Schedules initial consultation and follow-up appointments
• Completes appointment reminder phone calls prior to patient’s appointment date/time
• Accurately transcribes phone messages for providers
• Maintains cleanliness of waiting room
• Other duties as assigned

Benefits

• 401K
• Health/Dental insurance
• Paid time off/Sick Leave