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How much do receptionist training jobs pay per hour?

As of May 28, 2026, the average hourly pay for receptionist training in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Receptionist, and why are they important?

To thrive as a Receptionist, you need excellent organizational abilities, strong verbal and written communication skills, and basic office management knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office, phone systems, and scheduling tools is typically required. Exceptional interpersonal skills, professionalism, and a customer-focused attitude set top receptionists apart. These competencies ensure smooth front desk operations, positive first impressions, and efficient communication within an organization.

What are some common challenges faced during receptionist training, and how can they be overcome?

During receptionist training, new hires often encounter challenges such as mastering multi-line phone systems, learning to prioritize tasks during busy periods, and becoming familiar with company protocols for visitor management. Overcoming these challenges typically involves hands-on practice, shadowing experienced staff, and utilizing checklists or digital tools to stay organized. Regular feedback and open communication with supervisors help trainees build confidence and quickly adapt to the fast-paced environment that reception roles often demand.

What is receptionist training?

Receptionist training is a program or set of courses designed to teach individuals the skills and knowledge needed to work effectively as a receptionist. Training often includes instruction in customer service, phone etiquette, computer and office software proficiency, organization, and basic administrative tasks. It may also cover handling confidential information, scheduling appointments, and managing front desk operations. Such training can be provided on-the-job, through workshops, or via online courses, and helps ensure receptionists are well-prepared to represent their organization professionally.

What is the difference between Receptionist Training vs Office Assistant Training?

AspectReceptionist TrainingOffice Assistant Training
CredentialsCustomer service, communication skills, basic computer skillsAdministrative skills, basic computer skills, organizational skills
Work EnvironmentFront desk, customer interaction, reception areaOffice setting, administrative support, varied tasks
Industry UsageHotels, healthcare, corporate receptionCorporate offices, legal, finance, general administrative roles

Receptionist Training focuses on customer service, communication, and front desk skills for roles involving direct interaction with visitors and clients. Office Assistant Training emphasizes broader administrative skills for supporting office operations. While both roles require basic computer skills, receptionists often need specialized customer service training, making the two distinct but related career paths.

More about Receptionist Training jobs
What cities are hiring for Receptionist Training jobs? Cities with the most Receptionist Training job openings:
What states have the most Receptionist Training jobs? States with the most job openings for Receptionist Training jobs include:
What job categories do people searching Receptionist Training jobs look for? The top searched job categories for Receptionist Training jobs are:
Receptionist Training jobs near you
Infographic showing various Receptionist Training job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 11% Physical, 11% Hybrid, and 78% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.
Medical Receptionist - Training Provided!

Medical Receptionist - Training Provided!

Walker Surgical Center

Emporia, KS • On-site

$13.75 - $16.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Medical Receptionist - Training Provided!

Emporia, KS

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities.

Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.

Provide exceptional customer service during every patient encounter (in person or via phone).

Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.

Answer phones (both external and internal); assure prompt, courteous service at all times.

Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.

Double check insurance authorizations to ensure completion and build accurate flow sheets.

Check out patients and collect correct payments according to procedures.

Manage patient flow in the office and ensure communication to maximize efficiency and customer service.

Complete daily reconciliations / close day / countdown cash drawer.

Comply with all company policies and procedures, including HIPAA.

General office duties and cleaning to be assigned by the manager.

Previous medical office experience preferred; previous ophthalmic experience strongly preferred.

Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience

Favorable result on background check as required by state

Must be able to provide proof of identity and right to work in the United States

High school diploma or GED required

None

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

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