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Receptionist Training Jobs (NOW HIRING)

iLearn Schools

School Receptionist

Fair Lawn, NJ

$16.75 - $22/hr

Receptionist training preferred. * Minimum of one year of school office experience preferred. * Demonstrate proficiency in the use of Microsoft Office and office related mathematic skills. * Working ...

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How much do receptionist training jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for receptionist training in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are some common challenges faced during receptionist training, and how can they be overcome?

During receptionist training, new hires often encounter challenges such as mastering multi-line phone systems, learning to prioritize tasks during busy periods, and becoming familiar with company protocols for visitor management. Overcoming these challenges typically involves hands-on practice, shadowing experienced staff, and utilizing checklists or digital tools to stay organized. Regular feedback and open communication with supervisors help trainees build confidence and quickly adapt to the fast-paced environment that reception roles often demand.

How to train to become a receptionist?

To train as a receptionist, individuals typically complete a high school diploma or equivalent and develop skills in communication, organization, and customer service. On-the-job training is common, and familiarity with office software like Microsoft Office or scheduling tools can be beneficial. Some employers may also offer or require certification in customer service or administrative support.

What is the best training for a receptionist?

The best training for a receptionist includes customer service skills, proficiency in office software like Microsoft Office, and effective communication. Many employers also value on-the-job training and certifications in areas such as administrative support or customer service. Developing organizational skills and familiarity with phone systems can enhance job performance.

What is the difference between Receptionist Training vs Office Assistant Training?

AspectReceptionist TrainingOffice Assistant Training
CredentialsCustomer service, communication skills, basic computer skillsAdministrative skills, basic computer skills, organizational skills
Work EnvironmentFront desk, customer interaction, reception areaOffice setting, administrative support, varied tasks
Industry UsageHotels, healthcare, corporate receptionCorporate offices, legal, finance, general administrative roles

Receptionist Training focuses on customer service, communication, and front desk skills for roles involving direct interaction with visitors and clients. Office Assistant Training emphasizes broader administrative skills for supporting office operations. While both roles require basic computer skills, receptionists often need specialized customer service training, making the two distinct but related career paths.

How do I become a receptionist with no experience?

To become a receptionist with no experience, focus on developing strong communication and organizational skills, and consider completing a basic office or customer service training course. Entry-level receptionist roles often require a high school diploma or equivalent and proficiency with basic computer programs like Microsoft Office. Gaining experience through volunteer work or internships can also improve your chances of securing a position.

What is receptionist training?

Receptionist training is a program or set of courses designed to teach individuals the skills and knowledge needed to work effectively as a receptionist. Training often includes instruction in customer service, phone etiquette, computer and office software proficiency, organization, and basic administrative tasks. It may also cover handling confidential information, scheduling appointments, and managing front desk operations. Such training can be provided on-the-job, through workshops, or via online courses, and helps ensure receptionists are well-prepared to represent their organization professionally.

What are the key skills and qualifications needed to thrive as a Receptionist, and why are they important?

To thrive as a Receptionist, you need excellent organizational abilities, strong verbal and written communication skills, and basic office management knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office, phone systems, and scheduling tools is typically required. Exceptional interpersonal skills, professionalism, and a customer-focused attitude set top receptionists apart. These competencies ensure smooth front desk operations, positive first impressions, and efficient communication within an organization.

How can I train to be a receptionist?

To train as a receptionist, you should develop strong communication and organizational skills, often through on-the-job training or relevant courses. Many employers prefer candidates with basic computer skills and familiarity with office software like Microsoft Office or customer management systems. Some positions may require a high school diploma or equivalent, and certifications in customer service or office administration can enhance your qualifications.
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Receptionist Training jobs near you
Medical Receptionist - Training Provided!

Medical Receptionist - Training Provided!

The Eye Doctors

Lawrence, KS • On-site

$15.50 - $18.75/hr

Other

Re-posted 2 days ago

Job description

SUMMARY   

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. 

 LOCATION:

  • Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities 

 ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. 
  • Provide exceptional customer service during every patient encounter (in person or via phone). 
  • Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. 
  • Answer phones (both external and internal); assure prompt, courteous service at all times. 
  • Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. 
  • Double check insurance authorizations to ensure completion and build accurate flow sheets. 
  • Check out patients and collect correct payments according to procedures. 
  • Manage patient flow in the office and ensure communication to maximize efficiency and customer service. 
  • Complete daily reconciliations / close day / countdown cash drawer. 
  • Comply with all company policies and procedures, including HIPAA. 
  • General office duties and cleaning to be assigned by the manager. 

 QUALIFICATIONS 

  • Previous medical office experience preferred; previous ophthalmic experience strongly preferred. 
  • Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience 
  • Favorable result on background check as required by state 
  • Must be able to provide proof of identity and right to work in the United States 

 EDUCATION AND/OR EXPERIENCE 

  • High school diploma or GED required 

 LICENSES AND CREDENTIALS 

  • None 

 SYSTEMS AND TECHNOLOGY  

  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook 

 PHYSICAL REQUIREMENTS 

  • This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. 

 If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered. 

 EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

 NOTE:  Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.  

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