Customer Service Representative

Westland Distributing has been a leader in the Manufactured Housing industry for over 50 years. We distribute a full range of mobile home parts and outdoor living products that offer enduring quality, performance and customer satisfaction.

Our associates ensure consistent quality and performance with their skill, attitude and teamwork, allowing us to serve the residential and manufactured housing industry better than anyone. This is a family of over 800 dedicated associates working toward a common goal where the customer is at the center of every decision we make

We are currently hiring for a part time/seasonal counter sales representative at our Phoenix location. This position will consist of assisting customers at the counter and over the phone with their building material needs. Excellent customer service skills, proper phone etiquette, ability to work under pressure, and attention to detail are required for this position.

Great Family Oriented Business that values and invests in the growth of our staff!

Duties and Responsibilities:

- Become competent in product knowledge to have an understanding of the customers’ project needs.

- Build and maintain strong customer relationships with a focus on customer retention

- Probe customers for opportunities to increase sales and/or satisfaction at every interaction

- Manage and resolve customer questions and issues related to quotes, orders, and deliveries

- Strong phone and personal communication skills

- Multi tasking abilities and strong attention to detail

- Strong and organized sales skills

- Enter and process customer orders using Order Entry Software (Sage 100)

- High degree of self-motivation

- Computer literate

- Bilingual (Spanish) Preferred, but not required

- Knowledge of plumbing, electrical helpful

Schedule - 8 hour shift - Monday-Friday

To learn more about our company please visit us at: https://westlanddistributing.com/

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.