Customer Service Specialist
CalTek Staffing, Inc.
Monrovia, CA
Customer Service Specialist
CalTek Staffing, Inc.
Monrovia, CA
Expired: 15 days ago
Applications are no longer accepted.
- $18 to $20 Hourly
- Paid Time Off , Retirement
- Full-Time
Job Description
Company Info
Job DescriptionCompany Description
BASIC FUNCTIONS:
Process and receive incoming repairs
Generate documentation for instrument service technician area
Prepare invoice worksheets
Daily update of database to assure accurate location tracking of all repairs and track shipments, if necessary.
Respond to customer requests within 24 hour period via e-mail and telephone.
Request from customers missing purchase order information.
Monitor international shipments and assist with customs clearance when needed.
SKILLS:
- Demonstrate sound business judgment and has strong analytical skills.
- Exceptional Customer Service skills.
- Demonstrate customer facing strength
- Willingness to learn, strict attention to detail
- Demonstrated leadership capabilities
- Operate PC for data entry using Access database, Excel and Word
- Effective communicator through verbal, written, and virtual methods.
- Multitasking and time management skills are a must
- Prior customer service experience is a must
CalTek is a manufacturing, technical, engineering and IT consulting firm that has expanded its business operations from its headquarters in San Diego, throughout all of California and into Arizona, Colorado, Florida, Georgia, Texas and Washington. CalTek has staffed positions with global companies such as Siemens, Parsons, and Illumina but also works with startups with 10+ employees.
Get fresh Customer Service Specialist jobs daily straight to your inbox!
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.