Yacht Club Turndown Attendant

Summary

To clean, stock and provide turn-down service for guest rooms to ensure cleanliness and guest satisfaction. Assist Lobby attendant in delivering guest request. Placing daily amenities, and picks up rooms when needed.

Essential Functions

Job duties include, although are not limited to:

1. Provide turn-down service by partially removing and storing bedspreads, replenishing amenities, linens, and supplies and filling ice buckets as preferred by guest.
2. Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents.
3. Strip and make beds, changing bed linens.
4. Dust all furniture, pictures, drawers, window ledges, and shelves.
5. Replenish amenities, linens, and supplies in guest rooms.
6. Vacuum room, and empty trash.
7. Sign for keys, retrieve, push to assigned rooms, and restock heavy cart. Visually inspect room for cleanliness and appearance and signify cleaning completion.
8. Assist Lobby Attendant in delivering items requested by guest.
9. Assist Lobby attendant in public areas as needed.

Internal Relationships

Reports to: Director of Housekeeping, Assistant Director of Housekeeping, Housekeeping Manager, and Housekeeping Supervisor.

External Relationships

Has regular contact with guest and other Housekeeping Associates

Qualifications

High school graduate or equivalent preferred.

Education/Experience Requirements

Previous experience preferred but not required

Physical Requirements

Sitting - Occasional

Walking - Frequent

Climbing stairs - Frequent

Crouching/Bending/Stooping - Frequent

Reaching - Frequent

Grasping - Frequent

Pushing/Pulling - Frequent – up to 100 lbs.

Near Vision - Constant

Far Vision - Constant

Hearing - Frequent

Talking - Frequent

Smell - Frequent

Lifting/Carrying(# lbs) - Frequent up to 50lbs

Walking - Frequent

Travel - Never

Notice:

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Upon employment, all employees are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.