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Turndown Service Jobs (NOW HIRING)

Position Summary The Turndown Attendant is responsible for delivering evening turndown service in guest rooms in accordance with luxury brand standards. This includes preparing rooms for the guest ...

Turndown Attendant

Los Angeles, CA · On-site

$15 - $18.75/hr

Position Summary The Turndown Attendant is responsible for delivering evening turndown service in guest rooms in accordance with luxury brand standards. This includes preparing rooms for the guest ...

Turndown Attendant

Charlotte, NC · On-site

$13 - $16.25/hr

I. Job Summary The Turndown Attendant provides turndown service and cleans guest rooms as assigned, ensuring the hotel-s established standards of cleanliness. This position is responsible for ...

Turndown Attendant

Charlotte, NC

$13 - $16.25/hr

I. Job Summary The Turndown Attendant provides turndown service and cleans guest rooms as assigned, ensuring the hotel-s established standards of cleanliness. This position is responsible for ...

Turndown Attendant

Wanship, UT · On-site

$15 - $18/hr

The turndown service adds a memorable touch to the guests' stay, and the attendant puts effort into anticipating their unique needs. They are responsible for reporting any maintenance deficiencies ...

The Turndown Attendant is responsible for turndown service and maintaining the cleanliness of guest rooms, corridors and public areas as assigned.JOB RESPONSIBILITIES: · Anticipate and respond to ...

Turndown Attendant

Cooper, TX · On-site

$11 - $13.75/hr

Perform evening turndown service in guest rooms and suites to the highest luxury standards, including Forbes Travel Guide expectations. * Prepare beds by turning down sheets, placing decorative ...

Turndown Attendant at The Pearl Hotel

Inlet Beach, FL · On-site

$12.75 - $15.75/hr

The Turndown Attendant delivers evening services that leave a lasting impression on guests returning from an evening out, enhancing the overall luxury experience. Responsible for turndown and ...

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Turndown Service information

See salary details

$28.5K

$70.3K

$113K

How much do turndown service jobs pay per year?

As of Jun 9, 2026, the average yearly pay for turndown service in the United States is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,500.00 per year, depending on experience, location, and employer.

What does a typical shift look like for someone providing turndown service in a hotel?

A typical shift for a turndown service attendant involves preparing guest rooms in the early evening, usually between 5pm and 9pm. Responsibilities include refreshing towels, emptying trash, turning down the bed linens, placing amenities like chocolates or water, and ensuring the room feels inviting for the guest’s return. The role requires close coordination with housekeeping and front desk teams to prioritize occupied rooms and accommodate guest requests. Attention to detail and efficiency are important, as attendants often need to service many rooms in a limited timeframe.

What is the difference between Turndown Service vs Housekeeper?

AspectTurndown ServiceHousekeeper
Primary RolePreparing guest rooms for nighttime, including turning down beds and setting ambianceCleaning and maintaining guest rooms, including making beds, cleaning bathrooms, and restocking supplies
CredentialsTypically no formal certification; hospitality experience preferredOften requires housekeeping training or certification
Work EnvironmentLuxury hotels, resorts, high-end accommodationsHotels, motels, resorts, various hospitality settings
Employer UsageSpecific to guest room preparation for eveningGeneral room cleaning and maintenance

While both roles are essential in hospitality, Turndown Service focuses on preparing rooms for guests' nighttime comfort, whereas Housekeepers handle daily cleaning and maintenance. Understanding these differences helps clarify job expectations in the hospitality industry.

What are the key skills and qualifications needed to thrive as a Turndown Service Attendant, and why are they important?

To thrive as a Turndown Service Attendant, you need attention to detail, knowledge of housekeeping procedures, and basic hospitality training, often supported by previous experience in hotel or housekeeping roles. Familiarity with cleaning tools, housekeeping carts, and hotel management systems is typically required. Excellent customer service, discretion, and time management are standout soft skills in this position. These skills and qualities ensure guest rooms are prepared to high standards, enhancing guest satisfaction and overall hotel reputation.

What is turndown service in a hotel?

Turndown service is a hospitality practice typically provided in upscale hotels where staff prepare the guest's room for the night. This service usually includes tasks such as turning down the bed linens, placing a chocolate or small treat on the pillow, dimming the lights, and sometimes providing fresh towels or arranging slippers. Turndown service is intended to enhance guest comfort and create a welcoming atmosphere before bedtime. It is often offered in the early evening and is considered a mark of attentive, high-quality hospitality.
More about Turndown Service jobs
What cities are hiring for Turndown Service jobs? Cities with the most Turndown Service job openings:
What states have the most Turndown Service jobs? States with the most job openings for Turndown Service jobs include:
Infographic showing various Turndown Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, and 21% Part Time. Highlights an 100% Remote job distribution, with an average salary of $70,342 per year, or $33.8 per hour.
Turndown Attendant

Turndown Attendant

Remington

Los Angeles, CA • On-site

$23.15/hr

Full-time

Posted 18 days ago


Job description

Position Summary
The Turndown Attendant is responsible for delivering evening turndown service in guest rooms in accordance with luxury brand standards. This includes preparing rooms for the guest's comfort, replenishing amenities, maintaining cleanliness, and ensuring a discreet, professional, and welcoming environment. The position requires attention to detail, strict adherence to union and California labor regulations, and consistent delivery of exceptional guest service.
Essential Duties & Responsibilities
• Perform turndown service in assigned guest rooms, including preparing the bed, adjusting lighting, closing drapes, and refreshing the bathroom as per hotel standards.
• Replenish amenities such as bottled water, glassware, towels, toiletries, and other guest supplies.
• Ensure all guest personal items are handled with discretion and respect; report any concerns immediately to the Housekeeping Manager.
• Maintain cleanliness and presentation of guest rooms and service areas during evening hours.
• Monitor guest requests or preferences and communicate special needs to the Housekeeping team.
• Report maintenance issues, safety hazards, or lost & found items promptly.
• Adhere to all safety protocols, including OSHA, Cal/OSHA, and hotel IIPP guidelines.
• Comply with union contract requirements, including shift scheduling, overtime, rest and meal breaks, and work rules.
• Provide courteous, professional, and discreet guest interactions at all times.
Essential Duties & Responsibilities
• Perform turndown service in assigned guest rooms, including preparing the bed, adjusting lighting, closing drapes, and refreshing the bathroom as per hotel standards.
• Replenish amenities such as bottled water, glassware, towels, toiletries, and other guest supplies.
• Ensure all guest personal items are handled with discretion and respect; report any concerns immediately to the Housekeeping Manager.
• Maintain cleanliness and presentation of guest rooms and service areas during evening hours.
• Monitor guest requests or preferences and communicate special needs to the Housekeeping team.
• Report maintenance issues, safety hazards, or lost & found items promptly.
• Adhere to all safety protocols, including OSHA, Cal/OSHA, and hotel IIPP guidelines.
• Comply with union contract requirements, including shift scheduling, overtime, rest and meal breaks, and work rules.
• Provide courteous, professional, and discreet guest interactions at all times.
• Perform additional evening housekeeping duties as assigned.
Qualifications
• Previous housekeeping experience in a luxury hotel environment preferred.
• Strong attention to detail, cleanliness, and organization.
• Ability to work evening shifts, weekends, and holidays, in accordance with union scheduling.
• Must be able to lift, push, and pull up to 30 pounds and stand/walk for extended periods.
• Professional appearance and ability to maintain confidentiality of guest information.
• Excellent communication and teamwork skills.
• Food Handler's Card may be required depending on hotel amenities offered during turndown service.
Working Conditions
• Evening/afternoon work hours required. • Position involves working in guest rooms, hallways, and service areas. • Exposure to cleaning chemicals, repetitive lifting, and bending is expected. • Must wear required uniform and Personal Protective Equipment (PPE) as directed.
$23.15/hour