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Turndown Service Jobs (NOW HIRING)

Auberge Collection

Turndown Attendant

Calistoga, CA · On-site

$19/hr

Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service. The starting pay rate for this position is $19.00 ...

AccorHotel

Turndown Attendant

Santa Monica, CA

$26.83 - $33.54/hr

Perform evening turndown service in assigned guest rooms and suites in accordance with hotel standards * Prepare rooms for the evening by: * Turning down beds and refreshing linens as needed

Auberge Collection

Turndown Attendant

Calistoga, CA

$19/hr

Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service. The starting pay rate for this position is $19.00 ...

Auberge Collection

Turndown Attendant

Fort Worth, TX · On-site

$13.50 - $16.75/hr

Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service. Qualifications * One-year Housekeeping or Turndown ...

Auberge Collection

Turndown Attendant

Fort Worth, TX · On-site

$13.50 - $16.75/hr

Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service. Qualifications * One-year Housekeeping or Turndown ...

Goldener Hirsch

Turndown Attendant

Park City, UT

$14.75 - $18.25/hr

... service kitchens, contemporary living spaces and private balconies. Resort amenities include a ... One-year Housekeeping or Turndown experience * Able to work a flexible schedule, including weekends ...

Stanly Ranch

Turndown Attendant (On Call)

Napa, CA

Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service. The starting range for this position is $21.00.

Auberge Collection

Turndown Attendant

Park City, UT · On-site

$14.75 - $18.25/hr

... service kitchens, contemporary living spaces and private balconies. Resort amenities include a ... One-year Housekeeping or Turndown experience * Able to work a flexible schedule, including weekends ...

AccorHotel

Turndown Attendant

Santa Monica, CA · On-site

$26.83 - $33.54/hr

Perform evening turndown service in assigned guest rooms and suites in accordance with hotel standards * Prepare rooms for the evening by: * Turning down beds and refreshing linens as needed

Auberge Collection

Turndown Attendant

Park City, UT · On-site

$14.75 - $18.25/hr

... service kitchens, contemporary living spaces and private balconies. Resort amenities include a ... One-year Housekeeping or Turndown experience * Able to work a flexible schedule, including weekends ...

The Colony Hotel

Turndown Attendant

Palm Beach, FL · On-site

$13.50 - $17/hr

Receive list of assigned rooms for Turndown Service from a supervisor at start of shift and proceed to floor area. * Check for rooms requesting early service and attend to these first. * Announce ...

SH Hotels and Resorts

Turndown Attendant

Austin, TX

$14 - $17.25/hr

Perform evening turndown service in assigned guest rooms according to established standards. * Maintain aset numberof occupied rooms to be serviced per shift. * Enter guest rooms following proper ...

KOHLER

Turndown Attendant, The American Club

Kohler, WI · On-site

$14.25 - $17.75/hr

Responsible to provide Turndown Services for assigned number of guest rooms * Returning the guest room back to a space for evening relaxation by performing some of the following duties but not ...

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All JobsTurndown Service Jobs

Turndown Service information

See salary details

$28.5K

$70.3K

$113K

How much do turndown service jobs pay per year?

As of Aug 15, 2026, the average yearly pay for turndown service in the United States is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,500.00 per year, depending on experience, location, and employer.

What does a typical shift look like for someone providing turndown service?

A typical shift for a turndown service attendant involves preparing guest rooms in the early evening, usually between 5pm and 9pm. Responsibilities include refreshing towels, emptying trash, turning down the bed linens, placing amenities like chocolates or water, and ensuring the room feels inviting for the guest’s return. The role requires close coordination with housekeeping and front desk teams to prioritize occupied rooms and accommodate guest requests. Attention to detail and efficiency are important, as attendants often need to service many rooms in a limited timeframe.

What is the difference between Turndown Service vs Housekeeper?

AspectTurndown ServiceHousekeeper
Primary RolePreparing guest rooms for nighttime, including turning down beds and setting ambianceCleaning and maintaining guest rooms, including making beds, cleaning bathrooms, and restocking supplies
CredentialsTypically no formal certification; hospitality experience preferredOften requires housekeeping training or certification
Work EnvironmentLuxury hotels, resorts, high-end accommodationsHotels, motels, resorts, various hospitality settings
Employer UsageSpecific to guest room preparation for eveningGeneral room cleaning and maintenance

While both roles are essential in hospitality, Turndown Service focuses on preparing rooms for guests' nighttime comfort, whereas Housekeepers handle daily cleaning and maintenance. Understanding these differences helps clarify job expectations in the hospitality industry.

What are the key skills and qualifications needed to thrive as a turndown service attendant, and why are they important?

To thrive as a Turndown Service Attendant, you need attention to detail, knowledge of housekeeping procedures, and basic hospitality training, often supported by previous experience in hotel or housekeeping roles. Familiarity with cleaning tools, housekeeping carts, and hotel management systems is typically required. Excellent customer service, discretion, and time management are standout soft skills in this position. These skills and qualities ensure guest rooms are prepared to high standards, enhancing guest satisfaction and overall hotel reputation.

What is turndown service?

Turndown service is a hospitality practice typically provided in upscale hotels where staff prepare the guest's room for the night. This service usually includes tasks such as turning down the bed linens, placing a chocolate or small treat on the pillow, dimming the lights, and sometimes providing fresh towels or arranging slippers. Turndown service is intended to enhance guest comfort and create a welcoming atmosphere before bedtime. It is often offered in the early evening and is considered a mark of attentive, high-quality hospitality.
More about Turndown Service jobs

What cities are hiring for Turndown Service jobs?

Cities with the most Turndown Service job openings:

What states have the most Turndown Service jobs?

States with the most job openings for Turndown Service jobs include:

What job categories do people searching Turndown Service jobs look for?

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Turndown Service jobs near you
Infographic showing various Turndown Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,342 per year, or $33.8 per hour.

Attnd Turndown InterContinental Hotel

IHG Hotels & Resorts

Cleveland, OH • On-site

$17.50/hr

Full-time

Re-posted 13 days ago

IHG rating

5.5

Company rating: 5.5 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

74th of 107 rated hotels

Job description


job overview
Provide turndown service and clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.
At InterContinental Hotels & Resorts®we want our guests to relax and be themselves which means we need team members to:
  • Be you - by being natural, professional and personable in the way you are with people
  • Get ready - by taking notice and using your knowledge so that you are prepared for anything
  • Show you care - by being thoughtful in the way you welcome and connect with guests
  • Take action - by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities
FINANCIAL RETURNS
  • Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
  • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.

PEOPLE
  • Promote teamwork and quality service through daily communication and coordination with other departments.

GUEST EXPERIENCE
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

RESPONSIBLE BUSINESS
  • Provide turndown service according to established brand or hotel standards and procedures such as turning down linens, closing drapes, refresh amenities, etc.

  • Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. as needed. May include cleaning of kitchen area, coffee maker, cups, glasses, silverware, etc.
  • Report to supervisor needed repairs or unsafe conditions.
  • Report, turn-in and/or log all lost and found items according to established procedures.
  • Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS
Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.
This job requires ability to perform the following:
  • Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
  • Frequently standing up and moving about the facility
  • Frequently handling objects and equipment to maintain the facility
  • Frequently bending, stooping, and kneeling,

Other:
  • Communication skills are utilized a significant amount of time when interacting with guests and employees.
  • Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities.
  • May be required to work nights, weekends, and/or holidays.

Rate of pay is $17.50/hr.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
About Us
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
About the Team
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

What IHG employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

IHG Hotels & Resorts logo

About IHG Hotels & Resorts

Sourced by ZipRecruiter

Staybridge Suites is an extended stay hotel, offering elevated residential style-studios and suites, complimentary daily breakfast buffet, complimentary light bites & happy hour 3 days a week, and ample amenities to accommodate both short term and extended-stay guests. We know that being on the road means balancing work with family and friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters most.

Industry

Hospitality services

Company size

11 - 50 Employees

Headquarters location

Chandler, AZ, US

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