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Turndown Service Jobs (NOW HIRING)

FAIRMONT

Turndown Attendant

New Orleans, LA · On-site

$13.50 - $16.75/hr

Clean and service guest rooms, suites, bathrooms, and assigned hotel areas in accordance with ... Carry out evening turndown service. * Inspect guest rooms to ensure cleanliness, presentation ...

AccorHotel

Turndown Attendant

New Orleans, LA · On-site

$13.50 - $16.75/hr

Clean and service guest rooms, suites, bathrooms, and assigned hotel areas in accordance with ... Carry out evening turndown service. * Inspect guest rooms to ensure cleanliness, presentation ...

AccorHotel

Turndown Attendant

New Orleans, LA

$13.50 - $16.75/hr

Clean and service guest rooms, suites, bathrooms, and assigned hotel areas in accordance with ... Carry out evening turndown service. * Inspect guest rooms to ensure cleanliness, presentation ...

St. Joe

Turndown Attendant at The Pearl Hotel

Inlet Beach, FL · On-site

$12.75 - $15.75/hr

The Turndown Attendant delivers evening services that leave a lasting impression on guests returning from an evening out, enhancing the overall luxury experience. Responsible for turndown and ...

AEG

Turndown Housekeeper

Hershey, PA · On-site

$13.25 - $17/hr

The position is responsible for turndown service at The Hotel Hershey. As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food ...

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Turndown Service information

See salary details

$28.5K

$70.3K

$113K

How much do turndown service jobs pay per year?

As of Sep 6, 2026, the average yearly pay for turndown service in the United States is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,500.00 per year, depending on experience, location, and employer.

What is turndown service?

Turndown service is a hospitality practice typically provided in upscale hotels where staff prepare the guest's room for the night. This service usually includes tasks such as turning down the bed linens, placing a chocolate or small treat on the pillow, dimming the lights, and sometimes providing fresh towels or arranging slippers. Turndown service is intended to enhance guest comfort and create a welcoming atmosphere before bedtime. It is often offered in the early evening and is considered a mark of attentive, high-quality hospitality.

What does a typical shift look like for someone providing turndown service?

A typical shift for a turndown service attendant involves preparing guest rooms in the early evening, usually between 5pm and 9pm. Responsibilities include refreshing towels, emptying trash, turning down the bed linens, placing amenities like chocolates or water, and ensuring the room feels inviting for the guest’s return. The role requires close coordination with housekeeping and front desk teams to prioritize occupied rooms and accommodate guest requests. Attention to detail and efficiency are important, as attendants often need to service many rooms in a limited timeframe.

What are the key skills and qualifications needed to thrive as a turndown service attendant, and why are they important?

To thrive as a Turndown Service Attendant, you need attention to detail, knowledge of housekeeping procedures, and basic hospitality training, often supported by previous experience in hotel or housekeeping roles. Familiarity with cleaning tools, housekeeping carts, and hotel management systems is typically required. Excellent customer service, discretion, and time management are standout soft skills in this position. These skills and qualities ensure guest rooms are prepared to high standards, enhancing guest satisfaction and overall hotel reputation.

What is the difference between Turndown Service vs Housekeeper?

AspectTurndown ServiceHousekeeper
Primary RolePreparing guest rooms for nighttime, including turning down beds and setting ambianceCleaning and maintaining guest rooms, including making beds, cleaning bathrooms, and restocking supplies
CredentialsTypically no formal certification; hospitality experience preferredOften requires housekeeping training or certification
Work EnvironmentLuxury hotels, resorts, high-end accommodationsHotels, motels, resorts, various hospitality settings
Employer UsageSpecific to guest room preparation for eveningGeneral room cleaning and maintenance

While both roles are essential in hospitality, Turndown Service focuses on preparing rooms for guests' nighttime comfort, whereas Housekeepers handle daily cleaning and maintenance. Understanding these differences helps clarify job expectations in the hospitality industry.

What cities are hiring for Turndown Service jobs?

Cities with the most Turndown Service job openings:

What states have the most Turndown Service jobs?

States with the most job openings for Turndown Service jobs include:

Turndown Service jobs near you
Infographic showing various Turndown Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,342 per year, or $33.8 per hour.

Turndown Attendant

FAIRMONT

New Orleans, LA • On-site

$13.50 - $16.75/hr

Full-time

Posted 6 days ago

Job description

Company Description

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview:

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

Job Description
  • Clean and service guest rooms, suites, bathrooms, and assigned hotel areas in accordance with luxury hospitality and brand cleanliness standards  
  • Make beds, change linens, replenish towels, toiletries, and guest room amenities according to hotel procedures  
  • Dust, vacuum, sanitize, mop, and maintain cleanliness of furniture, fixtures, floors, windows, mirrors, and surfaces  
  • Carry out evening turndown service. 
  • Inspect guest rooms to ensure cleanliness, presentation, functionality, and readiness for arriving guests  
  • Report maintenance concerns, safety hazards, missing items, or damaged equipment promptly to leadership  
  • Maintain organization and cleanliness of housekeeping carts, storage rooms, linen closets, and operational work areas  
  • Respond promptly and professionally to guest requests and housekeeping service needs  
  • Follow established cleaning procedures, chemical handling guidelines, sanitation standards, and workplace safety procedures  
  • Ensure proper handling and security of guest belongings and hotel property at all times  
  • Support deep cleaning projects, VIP arrivals, special requests, and turndown service operations as assigned  
  • Collaborate effectively with Housekeeping leadership, Engineering, Front Office, and operational teams to support seamless guest experiences  
  • Maintain productivity standards and complete assigned room quotas within established timeframes while upholding quality expectations  
  • Uphold luxury hospitality standards through professionalism, appearance, attention to detail, and guest service excellence  
  • Perform additional duties as assigned to support hotel operations  
Qualifications
  • Previous housekeeping, hotel, cleaning, hospitality, or guest room attendant experience preferred  
  • Luxury hotel or upscale hospitality experience preferred  
  • Strong attention to detail and organizational abilities  
  • Ability to work efficiently in a fast-paced environment while maintaining quality standards  
  • Ability to work independently and collaboratively within a team-oriented environment  
  • Strong communication and guest service skills  
  • Ability to follow instructions, operational procedures, and cleaning standards consistently  
  • Professional appearance and positive attitude required  
  • Ability to maintain confidentiality and professionalism regarding guest information and belongings  
  • High school diploma or equivalent preferred  
  • Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required  
  • Must be legally authorized to work in the United States 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Fairmont logo

About Fairmont

Sourced by ZipRecruiter

Fairmont is a leading company, located in Phoenixville, Pennsylvania in the United States. The company thrives in the manufacturing industry, focusing on producing high-quality industrial equipment. Since its establishment, Fairmont has consistently delivered on its commitment to innovation, efficiency, and sustainability. Their products range from specialized machinery and tools to comprehensive industrial systems, making them an essential service in the industrial sector.

Industry

Finance and insurance

Company size

51 - 200 Employees

Headquarters location

Frederick, PA, US

Year founded

1971

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