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Turndown Service Jobs (NOW HIRING)

Montage International

Turndown Attendant

Laguna Beach, CA · On-site

$23/hr

Changing linens; making beds; turndown service * Amenity delivery * Organizing collateral on tables * Straightening furniture * Dusting and vacuuming of rooms * Emptying trash * Being courteous and ...

Auberge Collection

Turndown Attendant

Rutherford, CA · On-site

$19 - $19.50/hr

Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring ... Step into the enchanting role of a Turndown Attendant, where your attention to detail transforms ...

Auberge Collection

Turndown Attendant

Rutherford, CA

$19 - $19.50/hr

Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring ... Step into the enchanting role of a Turndown Attendant, where your attention to detail transforms ...

Auberge du Soleil

Turndown Attendant

Rutherford, CA

Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring ... Step into the enchanting role of a Turndown Attendant, where your attention to detail transforms ...

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Solage

Turndown Attendant

Calistoga, CA

Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service. The starting pay rate for this position is $19.00 ...

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Bowie House

Turndown Attendant

Fort Worth, TX · On-site

$13.50 - $16.75/hr

Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service. Qualifications * One-year Housekeeping or Turndown ...

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Hyatt

Turndown Attendant - Housekeeping

Chicago, IL · On-site

$26.50/hr

Provide turndown service: Perform turndown duties, including adjusting bed covers, fulfilling guest preferences (e.g., filling ice buckets), and replenishing amenities, linens, and preparing sofa bed ...

Auberge Collection

Turndown Attendant

Calistoga, CA · On-site

$19/hr

Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service. The starting pay rate for this position is $19.00 ...

Auberge Collection

Turndown Attendant

Fort Worth, TX

$13.50 - $16.75/hr

Provide a thoughtful and personalized touch, such as placing chocolates or other amenities, to enhance the guest experience during turndown service. Qualifications * One-year Housekeeping or Turndown ...

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All JobsTurndown Service Jobs

Turndown Service information

See salary details

$28.5K

$70.3K

$113K

How much do turndown service jobs pay per year?

As of Jul 5, 2026, the average yearly pay for turndown service in the United States is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,500.00 per year, depending on experience, location, and employer.

What does a typical shift look like for someone providing turndown service in a hotel?

A typical shift for a turndown service attendant involves preparing guest rooms in the early evening, usually between 5pm and 9pm. Responsibilities include refreshing towels, emptying trash, turning down the bed linens, placing amenities like chocolates or water, and ensuring the room feels inviting for the guest’s return. The role requires close coordination with housekeeping and front desk teams to prioritize occupied rooms and accommodate guest requests. Attention to detail and efficiency are important, as attendants often need to service many rooms in a limited timeframe.

What is the difference between Turndown Service vs Housekeeper?

AspectTurndown ServiceHousekeeper
Primary RolePreparing guest rooms for nighttime, including turning down beds and setting ambianceCleaning and maintaining guest rooms, including making beds, cleaning bathrooms, and restocking supplies
CredentialsTypically no formal certification; hospitality experience preferredOften requires housekeeping training or certification
Work EnvironmentLuxury hotels, resorts, high-end accommodationsHotels, motels, resorts, various hospitality settings
Employer UsageSpecific to guest room preparation for eveningGeneral room cleaning and maintenance

While both roles are essential in hospitality, Turndown Service focuses on preparing rooms for guests' nighttime comfort, whereas Housekeepers handle daily cleaning and maintenance. Understanding these differences helps clarify job expectations in the hospitality industry.

What are the key skills and qualifications needed to thrive as a Turndown Service Attendant, and why are they important?

To thrive as a Turndown Service Attendant, you need attention to detail, knowledge of housekeeping procedures, and basic hospitality training, often supported by previous experience in hotel or housekeeping roles. Familiarity with cleaning tools, housekeeping carts, and hotel management systems is typically required. Excellent customer service, discretion, and time management are standout soft skills in this position. These skills and qualities ensure guest rooms are prepared to high standards, enhancing guest satisfaction and overall hotel reputation.

What are the duties of a turndown attendant?

A turndown attendant is responsible for preparing guest rooms for the evening by folding bedding, replacing used towels, and ensuring the room is tidy and comfortable. They may also provide amenities like chocolates or water and ensure the lighting and temperature are appropriate for guest relaxation. Attention to detail and good customer service skills are essential for this role.

Who usually handles turndown service?

Turndown service is typically handled by housekeeping or room attendants in hotels. These staff members are responsible for preparing guest rooms for the night, which includes tasks like turning down beds and providing amenities. They usually work during evening shifts and require attention to detail and customer service skills.

What is turndown service in a hotel?

Turndown service is a hospitality practice typically provided in upscale hotels where staff prepare the guest's room for the night. This service usually includes tasks such as turning down the bed linens, placing a chocolate or small treat on the pillow, dimming the lights, and sometimes providing fresh towels or arranging slippers. Turndown service is intended to enhance guest comfort and create a welcoming atmosphere before bedtime. It is often offered in the early evening and is considered a mark of attentive, high-quality hospitality.

What is the highest paid job in hospitality?

In hospitality, executive roles such as general managers, hotel directors, and food and beverage directors tend to be the highest paid. These positions require extensive experience, leadership skills, and often involve overseeing large teams and budgets, with salaries varying based on property size and location.
More about Turndown Service jobs
What cities are hiring for Turndown Service jobs? Cities with the most Turndown Service job openings:
What states have the most Turndown Service jobs? States with the most job openings for Turndown Service jobs include:
What job categories do people searching Turndown Service jobs look for? The top searched job categories for Turndown Service jobs are:
Turndown Service jobs near you
Infographic showing various Turndown Service job openings in the United States as of June 2026, with employment types broken down into 25% Locum Tenens, 50% As Needed, and 25% Nights. Highlights an 100% Remote job distribution, with an average salary of $70,342 per year, or $33.8 per hour.
Room Attendant / VIP Turndown Svc. Attendant

Room Attendant / VIP Turndown Svc. Attendant

Benchmark

Roanoke, VA

$16 - $17.50/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm.

What you will have an opportunity to do:

The Room Attendant - VIP Turndown Service is responsible for providing exceptional evening housekeeping services in a 330-room hotel. This role focuses on delivering personalized VIP turndown service, maintaining guest rooms to brand standards, and responding to evening guest service requests. The ideal candidate takes pride in cleanliness, pays close attention to detail, and provides warm, professional service to enhance the overall guest experience.

VIP Turndown Service

  • Provide nightly turndown service for VIP and selected guest rooms

  • Prepare rooms for evening comfort, including adjusting lighting, refreshing linens, and restocking amenities

  • Ensure all VIP touches are completed according to hotel and brand standards

  • Report any maintenance issues or room deficiencies promptly

Room Attendant Duties

  • Clean and service assigned guest rooms and suites according to housekeeping standards

  • Make beds, replace linens, dust, vacuum, and sanitize bathrooms and high-touch areas

  • Replenish guest supplies such as towels, toiletries, and minibar items (if applicable)

  • Maintain cleanliness of carts, storage areas, and service hallways

Guest Request Coverage (Evening Hours)

  • Clean rooms when needed

  • Respond promptly and professionally to guest room calls during evening hours

  • Deliver requested items such as towels, linens, amenities, or rollway's

  • Address guest concerns or escalate issues to the Supervisor or Manager on Duty as needed

  • Provide friendly, courteous service with a focus on guest satisfaction

What are we looking for?

  • Previous housekeeping or hospitality experience preferred

  • Ability to work independently and manage time effectively during evening hours

  • Strong attention to detail and commitment to cleanliness

  • Excellent customer service and communication skills

  • Ability to stand, walk, bend, and lift up to 25 lbs as needed

  • Flexible schedule, including weekends and holidays

Compensation:

$16.00

-

$17.50

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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