Counter Cashier

We are seeking a friendly Counter person/cashier to join our team. In this position, you will serve prepared daily specials to guests from our buffet steam table and prepare specialty cuban coffee beverages to patrons. Our Counter person/baristas are enthusiastic about Cuban/Latin food/coffee and maintain a high standard of execution. You should make the customer feel welcome and important at all times. Counter person/Baristas are also responsible for normal shift side work. Experience working with a POS system is helpful.

Counter Person/Barista Duties and Responsibilities

• Provide excellent customer service in a clean and welcoming environment
• Discuss the food/drink menu with customers and answer questions
• Handle daily takeout/pickup orders at the Cafe using our POS system
• Preparation for drinks according to in-house recipes
• Encourage the guest to join our Cafe loyalty program and our social media platforms
• Track inventory and place orders
• General knowledge of our catering services to offer customers our catering services
• Clean and maintain all equipment, and accessing repair needs
• Follow proper safety and sanitation procedures
• Expand knowledge and participate in staff education opportunities

Counter Person/Barista Requirements and Qualifications

• High School diploma
• Ability to actively listen and verbally communicate with a wide range of people daily
• Keen awareness of the value of customer service
• Willingness to work a changing shift schedule, including early mornings
• Aptitude for learning in on-the-job in a fast-paced environment
• Previous Barista experience and facility with a wide range of coffee and foodservice terminology
• Working with a POS system experience is helpful