Cafe Manager

Benefits:

Employee discounts

Flexible schedule

Opportunity for advancement

Company Overview: Frozen Ropes is a leading provider of softball and baseball training and instruction. We pride ourselves on fostering a supportive and dynamic environment for our staff and clients.

Position: Café Manager

Location: 24 Old Black Meadow Rd, Chester, NY

Responsibilities: As the Café Manager at Frozen Ropes, you will play a crucial role in ensuring the smooth operation of our café. Your responsibilities will include:

Menu Development and Management:

Create and maintain an appealing menu that caters to our diverse clientele.

Source high-quality ingredients and manage inventory effectively.

Ensure compliance with health and safety regulations.

Customer Service:

Provide exceptional customer service to all cafe patrons.

Train and supervise cafe staff to deliver friendly and efficient service.

Handle customer inquiries, feedback, and complaints professionally.

Operations:

Oversee day-to-day cafe operations, including opening and closing procedures.

Monitor food quality, presentation, and consistency.

Maintain cleanliness and hygiene standards.

Financial Management:

Manage budget, track expenses, and optimize cost-efficiency.

Implement pricing strategies to maximize revenue.

Prepare financial reports for management.

Staff Management:

Recruit, train, and schedule cafe staff.

Foster a positive work environment and promote teamwork.

Conduct performance evaluations and address any performance issues.

Marketing and Promotion:

Collaborate with the marketing team to promote cafe offerings.

Organize special events, promotions, and themed nights.

Qualifications:

Proven experience as a cafe manager or in a similar role.

Strong leadership and communication skills.

Knowledge of food safety regulations.

Ability to multitask and work in a fast-paced environment.

Passion for delivering excellent customer experiences.