Customer Relations Representative - State Farm Agent Team Member

Jeff Gannon is an award-winning State Farm Agent looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

As a Customer Service Representative on our team, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Requirements: We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

• Property & Casualty License (must be able to obtain)
• Life & Health License (must be able to obtain)
• Excellent Communication Skills - Written, Verbal, and Auditory
• Self-Motivated
• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Responsibilities: We encourage each team member to bring their authentic skills and insights to work each day in helping our customers.

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

What do we offer? We offer a variety of benefits to support our team, including:

• Simple IRA
• Health Coverage with a Monthly Stipend
• Salary & Commission/Bonus
• Paid Time Off (Vacation and Personal/Sick Days)
• Valuable Work Experience
• Licensing Reimbursement (After 3 Months)
• Growth Potential & Opportunity for Advancement within my Agency
• Agent Aspirant Program for Individuals Aspiring to Own a Business

Hours: Monday-Friday 8:30 AM - 5:00 PM

Offices Located in Both: Mount Juliet and Lebanon, TN

Compensation: $30,000-$50,000 Per Year

Our compensation expectations show a range of our salary plus commission system. With our profitable and thriving market and business model, team development, and intentional hiring process, we are confident that you will be successful in achieving high-earning compensation amounts.

How we elevate YOUR skills: By joining the team at Jeff Gannon's State Farm Agency, not only will you acquire licensing for Property & Casualty and Life & Health Insurance, but you will develop a mastery in sales and customer service to support your personal and professional goals. Achieving licensing in insurance is a great way to build your resume and advance your skillset, and we use intentional goal setting and team building to establish successful habits for both your career and life. Jeff Gannon's State Farm Agency is committed to developing and broadening your skills and knowledge as just one unique perk.

About Jeff Gannon's Agency: Prior to beginning his State Farm Agency career, Jeff spent time training agents and team members throughout the country on various State Farm product offerings. He began his first State Farm office in 2007 as a new market agent in Mount Juliet TN. We have consistently ranked in the top 3% out of the 19,000 plus State Farm Agents around the country. As a result, Jeff is a part of a very small number of agents that have been given the opportunity to open multiple offices and also operates a location in Lebanon, TN. His team absolutely loves the opportunity to help our customers with all their insurance and financial needs.

We truly do live where you live. Jeff grew up on the north side of Lebanon, TN. He and his wife met at Lebanon High School, and both continued their education at the University of Tennessee, Knoxville. Jeff has a business degree from the Haslam College of Business at UTK. He has been with State Farm since 2002 and absolutely loves what he does. He enjoys traveling, spending time with family, and attending as many UT Vol sporting events as time will allow.

Our team of 9 team members, has 82+ years of State Farm Insurance experience and are ready to serve your insurance and financial service needs. We are proud to have been voted by the local community Main Street Awards as the Top Insurance Agency in Wilson County for the past four years. Come see how you can join the team and become a good neighbor, and we hope to bring in a new member that is just as positive and enthusiastic about supporting and engaging with our local community.

Community Recognition: Here's what our community has to say about working with our agency.

• "Jeff Gannon's office is amazing! We've been using them since we moved here 10 years ago, and they are always super helpful with my personal and business insurance. My contact is usually Crystal and I'm very grateful for everything she does!"
• "If you're looking for someone who can feel like a constant in your life, It's Jeff. A member on his team, Crystal, will really get to know you, celebrate holiday's, remember your family's birthdays, and other stuff like when your policy is due to renew. :) She'll find every way possible to save you money. Jeff's staff is happy and like Crystal, remain loyal to him and the services they provide. A great choice when choosing to do such important business with someone."
• "I'm very pleased with State Farm and happy that I switched to them a few years ago. They have taken care of all my insurance needs. They're proactive with me as well. I got rid of a car and forgot to call them, but they called and asked about it and removed it for me. Not to mention the money I've saved over the years. The Mt. Juliet TN office is top notch and on top of their game. Highly recommend them."

Compensation: $30,000.00 - $50,000.00 per year

We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Jeff Gannon - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Jeff Gannon - State Farm Agent!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Mount Juliet, TN.
• Our office is open 8:30AM - 5:00PM.
• I have been a State Farm agent since 2007.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• I am a proud graduate of the University of Tennessee, Knoxville - Go Vols!.
• We currently have 5 team members at our agency.
• We have 72 years of combined insurance experience in our office.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Silver Scroll, and Bronze Tablet

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.