Manager of Information Technology

About Billings Flying Service

Billings Flying Service (BFS) is a solutions provider for the aviation industry, specializing in CH-47 aerial firefighting and heavy lift services. The BFS fleet of seven CH-47Ds, one UH-60A, and two Bell 206Ls are capable of fighting wildfires by either bucket or tank.

About the Role

The Manager of Information Technology is responsible for overseeing the day-to-day IT operations of Billings Flying Service (BFS). The Manager of Information Technology shall be responsible for sustaining our current IT systems and to develop and implement new systems and processes that align with company direction and future growth. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems. This position will coordinate with Executive Leadership to update and develop corporate policy and set strategic goals. This is a full time position in Billings, MT and not eligible for remote or hybrid work.

Requirements

What You'll Do

• Work to build out an internal IT department, working with outside resources as necessary to stay lean and efficient.
• Respond to IT needs on a regular basis, serving as the company's all-inclusive IT support personnel
• Evaluate current and future needs of various departments, assess the IT and security requirements of current and prospective customers, and work with team members to accomplish high level projects.
• Hire new team members as needed to continue building and growing the IT department.
• Work to achieve and maintain compliance with CMMC 2.0 Level 3, while maintaining a security first approach.
• Perform evaluations of current systems to comply with current and upcoming standards such as NIST 800-171 and CMMC.
• Develop training programs for new software, security practices, data management, etc.
• Occasionally work outside of normal hours to minimize downtime of company resources.
• Assists the President and other executives in the development and formulation of long- and short-range planning, policies, programs, and objectives.
• Formulates and directs the execution of Company policies, establishes IT, personnel, and equipment standard.

Your Required Qualifications

• Working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phones systems.
• Capability to plan and execute companywide software rollouts
• Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment)
• Enjoy hands on problem solving that could involve design, development, management, and architecture.
• Operational knowledge of network, server, and security equipment, including but not limited to WANs, LANs, internet connectivity, unified communications and remote network connectivity.
• Be able to work without supervision and make economic decisions based on overall company vision and direction.
• Enjoy taking ownership of projects from inception to completion, often working hands on to accomplish tasks.
• Be able to learn new information, skills, and ideas to complete projects and tasks as required.
• Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents, as well as the ability to write reports, business correspondence, and procedure manuals.
• High level of both verbal and written communication.
• Work with enterprise software such as Microsoft Office Suite, Microsoft Windows Server, Quantum Control, and Ubiquiti Unifi.
• The ability to understand and follow instructions and the ability to concentrate is required
• Excellent written, verbal, communication and interpersonal skills.
• Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned.
• The ability to get along with others or to be part of a team.
• Regular attendance at the worksite.
• Must be a U.S. Citizen.
• Education and/or Experience
  • Certified Information Systems Security Professional (CISSP) Certification or comparable certification is an asset.
  • Bachelor's degree in Information technology, or computer/technology, or equivalent field; equivalent work experience or combination of work and education may be substituted.
  • A minimum of 1 year of IT management experience in a secure environment is required.
  • Experience with government contract security requirements and other cybersecurity standards is an asset.

Supervisory Responsibilities

• Supervise outside resources such as service providers and software & hardware vendors who help assist in supporting BFS's technology infrastructure.
• As team members are added to this department, supervisory responsibilities will be required.

Benefits

• Full time employment with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match.
• Flexible Work Life Balance

Work Environment/Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work performed in field settings.
• Exposure to shop environment such as noise, dust, odors, and fumes.
• Occasionally required to lift up to 20 lbs.
• Regularly required to sit, stand, bend, reach and move about facilities.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.