Medical Secretary

Medical Secretary

Pride Health is hiring a Medical Secretary for one of its clients in Needham, Massachusetts.

This is a 3-month contract with a possible extension with competitive pay and benefits.

Location – Needham, Massachusetts – 02494

Length of assignment - 3 months

Pay range - $18 - $21.50 per hour.

Job Summary

The Medical Receptionist / Medical Secretary will be responsible for administration, scheduling appointments, insurance verifications, working the phones, and prior authorizations.

Job Duties

• Registers patients presenting for visits.
• Explains the registration process to patients and responds to patient questions.
• Processes patient co-payments, co-insurance, deductibles, and balances due.
• Safeguards cash, checks, and receipts and reconciles cash drawer at the end of each business day.
• Assists patients with Kiosk check-in as needed.
• Completes the Medicare Secondary Payer Questionnaire for each patient and adjusts patient coverage based on results.
• Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
• Counsel patients regarding non-covered services, obtaining signatures on Advance Notice Beneficiaries (ABNs), consents, and waivers.
• Monitors patient waiting areas for a smooth, efficient registration flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience.
• Completes registrations on inpatient units that may be missing information from their original registration.
• Responds to patient concerns and potential patient safety issues accordingly.
• Recognizes health conditions that are a possible risk to others and adheres to appropriate established procedures to help contain risk.
• Assures a neat, orderly registration desk and patient waiting area, securing all confidential patient information.

Requirements

• High School/GED
• Typically requires 1 year of experience in customer service or clerical/office experience, including answering phones and assisting customers.
• Prior experience in a business setting providing customer service, while simultaneously processing and verifying electronic demographic, financial, or other business-related information and data.
• Must be fully vaccinated for COVID-19 + Booster.
• Must be fully vaccinated for Flu.

“Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto ,home insurance, pet insurance, and employee discounts with preferred vendors. “