Programmatic Housing Coordinator (3rd Shift - Overnight)

Programmatic Housing Coordinator - Shelter - Colorado Springs, CO 80903

• This is a 3rd shift, overnight position - midnight to 8:00am
• Shift days can range during the week and can include weekends

SUMMARY OF POSITION:

The person in this role will coordinate with Hope Program staff and Shelter staff to encourage and promote a safe and supportively accountable environment in Hope Program Housing that promotes the campus philosophy as well as ensuring smooth operation the Hope Program on the Shelter campus. Program Coordinators should aim to create supportive and accountable relationships that model Christ likeness in patience, kindness, and hospitality that encourages an atmosphere of mercy, grace, and authenticity with all clients of the Shelter. In this role, you are responsible for working with staff and clients to facilitate Hope Program policies and procedures along with understanding and upholding campus regulations, guidelines, and core values. In addition, this role is responsible for properly collecting and tracking client data.

DUTIES & RESPONSIBILITIES:

• Collaborate with Hope Program Staff to establish and implement Hope Program policies and procedures that advance the Hope Program and encourage overall safety and security; maintain ongoing communication.
• Provide support, encouragement, and accountability for clients in line with Hope Program policies and procedures and Shelter Core Values.
• Take opportunities to build relationship with clients for the purpose of sharing the gospel of Jesus Christ and be available to provide support by praying with/for clients as needed or requested.
• Monitor and ensure clients are accounted for in accordance with regular program service schedule.
• Complies with all information technology training and data privacy requirements: collecting, utilizing, and inputting all client data into current Shelter client data tracking systems properly and accurately as required.
• Uphold Hope Program policies and procedures through implementation of case management directives; collect samples for urinalysis, administer breathalyzer as required or needed.
• Submit daily Program Housing Coordinator reports to the Hope Program team documenting activities, incidents, and self-evals in an accurate and timely manner.
• Contact Supervisor in the event of incidents involving dismissal of client or altercations that are not resolved by verbal intervention.
• Provide access to medication and monitor in accordance with Addiction Recovery Service policies and procedures.
• Respond to and diffuse situations before escalation, handle disputes and altercations appropriately.
• Perform random/routine checks of client’s dorms and belongings upon entrance, randomly during client program participation, and exit of Hope Program Housing.
• Maintain orderliness, oversee daily chore schedule of clients to maintain cleanliness and safety of all Hope Program Housing.
• Respond appropriately to emergency situations such as fire, water damage, or accidents. When necessary, complete Shelter incident reports.
• Collaborate with Shelter Security Team to address issues involving security systems including alarms, fire panel and smoke detectors.
• Maintain order, oversee daily schedule to maintain cleanliness and safety of work area. Place maintenance or I.T. work orders as needed.
• Conducts incremental rounds for fire and security purposes.
• Maintain and understand the Hope Program Housing building evacuation plans. Coordinate with other Shelter departments as necessary.
• Attends all required meetings and reviews Shelter emails regularly.
• Operate Shelter vehicle for client transportation to appointments, Church, and recovery meetings as needed.
• In this role, you may be required to drive on behalf of The Shelter utilizing Shelter company vehicle and/or your personal vehicle. In accordance with that, a valid driver’s license, current proof of insurance and/or clean driving record for a minimum of 3 years is required. To ensure the safety of our employees and compliance with state and federal law, Shelter utilizes ongoing Motor Vehicle Record (MVR) monitoring where MVR reports may be run randomly to ensure you have a valid driver’s license and clean driving record if utilized as driver.
• Assists and supports volunteers in their service.
• Duties and responsibilities may be added, deleted, or changed at any time at management's discretion, formally or informally, either verbally or in writing.

EDUCATION/EXPERIENCE:

• Minimum high school diploma or GED, associate degree preferred.
• Previous experience working within a Christian recovery environment desired.

SKILLS AND QUALIFICATIONS:

• Maintains a personal relationship with Jesus Christ and is a constant witness. Christ-centered and compassionate attitude in dealing with people including the homeless and faithfully upholds and exemplifies Shelter’s Statement of Faith
• Desire to serve the Lord in ministry to the lost, hungry, cold, and frightened. Be able and willing to exercise compassion and discernment while modeling the pursuit of Christ likeness.
• Ability to handle crisis and unexpected situations with calm and clear thinking, demonstrating good analysis and judgment to bring resolution.
• Trustworthy, reliable, insightful, and perceptive
• Able to maintain confidentiality.
• Knowledge of addiction and recovery preferred.
• Able and willing to honor and uphold the leadership and mission of Shelter.
• Thorough, systematic, and organized with regard to security and protocol
• Street knowledge and understanding of anger management highly desired.
• Computer literate, able to use basic office equipment.
• CPR/First Aid experience/current certification preferred.
• Able to read, write and perform basic mathematical computations.
• Two years of sobriety required, if in recovery
• Flexibility in working hours, including on-call availability and willingness to work holidays as they coincide with regular shifts.

WORKING CONDITIONS/PHYSICAL FACTORS:

Occasionally = 1%-33%; frequently = 34%-66%; continuously = 67%-100%.

Typically works in a programmatic housing environment.

Occasionally: sitting, must be able to lift up to 40 pounds, bend or stretch, ability to climb stairs, exposure to outdoor or inclement weather

Frequently: walking, talking, manual dexterity

Continuously: adequate vision and hearing, good mental condition to withstand consistently medium to high levels of stress

EQUIPMENT/TOOLS USED:

• Computer
• Phone
• Fax
• Copier
• Radio (Walkie Talkie)

Guide to Physical Requirements:
•Continuously (5-8 hours)
•Frequently (3-4 hours)
•Occasionally (1-2 hours)
•Never

LIFTING: (as defined by ADA)
Heavy: 45 lbs & over: Never
Moderate: 15-44 lbs: Occasionally (1-2 hours)
Light: 14 lbs & under: Continuously (5-8 hours)

CARRYING:
Heavy: 45 lbs & over: Never
Moderate: 15-44 lbs: Occasionally (1-2 hours)
Light: 14 lbs & under: Occasionally (1-2 hours)

PUSHING/PULLING: Occasionally (1-2 hours)

REACHING:
Above Shoulder: Occasionally (1-2 hours)
At Shoulder: Occasionally (1-2 hours)
Below Shoulder: Occasionally (1-2 hours)

TWISTING: Occasionally (1-2 hours)

BENDING: Occasionally (1-2 hours)

KNEELING: Occasionally (1-2 hours)

CRAWLING: Occasionally (1-2 hours)

SQUAT: Occasionally (1-2 hours)

CLIMBING:
Use of legs only (stairs): Occasionally (1-2 hours)
Use of arms & legs (ladders): Never

HEARING: Continuously (5-8 hours)

VISION:
Visual, close: Frequently (3-4 hours)
Visual, distant: Frequently (3-4 hours))
Visual, depth perception: Frequently (3-4 hours)

HANDS/FINGERS:
Simple grasping: Occasionally (1-2 hours)
Fine Manipulation : Occasionally (1-2 hours)
Repetitive Movements: Occasionally (1-2 hours)

WALKING: Continuously (5-8 hours)

STANDING: Occasionally (1-2 hours)

SITTING: Frequently (3-4 hours)

SPEAKING: Continuously (5-8 hours)

OTHER, please describe - N/A

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)