Collections Specialist

The strongest candidates for this Collections Specialist position will be natural leaders driven by a strong sense of accomplishment, and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration. Based in the Mundelein, Illinois region, this short-term temporary role is a great opportunity for a Collections Specialist. Nourish your career as an experienced Collections Specialist at a growing company when you contact Accountemps today!Key responsibilities- Act as liaison in maintaining quality customer service and a positive company image by resolving customer account inquiries- Yield to all Federal Fair Credit Reporting Act rules and regulations- Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment- Ensure payments are processed- Record all customer payments to the correct reports- Head all billing and reporting activities in response to deadlines- Maintain and update customer files to ensure data integrity- Ensure bankruptcy filings are processed in the correct manner when received- Manage inbound and outbound collections calls and correspondence