IT Support Specialist
- Full-Time
Level 2 IT Support Specialist – Competitive Pay, Fast Track Potential, Established Private Firm
Interested in a great opportunity within a fast-paced, nimble ITS Department using cutting-edge technology? If you are highly motivated and want to jump start your career as a Level 2 IT Support Specialist and beyond, then Hazen should be an option.
Location
Hazen and Sawyer Hollywood, FL. We do not provide relocation costs if you are a candidate outside of the area.
The Firm
We are an employee-owned firm with over 1800 people. Our primary focus is on planning, designing, and overseeing construction of environmental infrastructure – water, wastewater, and stormwater management. We endeavour to recruit the best people, provide them with challenging, interesting, and creative assignments, and furnish them the tools they need to succeed.
The Position
Level 2 Helpdesk experience in all aspects of IT support and will be working with the Helpdesk Manager.
Responsibilities
• Provide support and troubleshooting of complicated issues on the Helpdesk.
• Provide high level customer services consistent with IT best practices.
• Assist in the preparation and implementation of policies, procedures, and standards.
Position Requirements
• Expert knowledge in Microsoft Office 365.
• Working knowledge of the Open System Interconnection (OSI) model.
• Ability to diagnose problems, perform repairs on IT assets, and provide support for a wide range of applications.
Assist with end user system deployments and upgrades.
• In-depth knowledge of Microsoft Windows based client operating systems.
• Knowledge of Virtual Server Infrastructure Systems (Hyper-V and Citrix)
• Experience with windows networking.
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