Technician Customer Service (Service Support)

RemX

Greenville, SC

Expired: over a month ago Applications are no longer accepted.

Job Description

TYPE: Direct hire Opportunity; Monday - Friday; 100% in office

TECHNICIAN CUSTOMER SERVICE REP RESPONSIBILITIES:

Develop positive customer relationships by providing exceptional customer service.
Processing quotes and estimates for customers in a timely fashion
Create service tickets, ensuring orders are entered accurately
Work closely with the commercial sales department daily
Invoice open orders & manage those invoices through their lifecycle
Work with vendors to source/cost materials
Manage open orders and assists with collections
Assist with setting the commercial service schedule

TECHNICIAN CUSTOMER SERVICE REP QUALIFICATIONS:

HS Diploma or equivalent required
Must have minimum 2 year customer service experience, ideally in an mechanical company environment
Previous estimating and quoting experience is a plus
Must have great communication skills and a courteous telephone manner
Strong time management skills and the ability to multi-task in a fast-paced environment
High level of attention to detail
Excellent attendance record
Must be proficient with Microsoft Office applications

Why Work Here?