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At&T Customer Service Technician Jobs (NOW HIRING)

Sila Services

HVAC Service Technician

Geneva, NY

HVAC Service Technician Location: Geneva, NY Company: T-Mark Plumbing, Heating, Cooling & Electric ... customers * Strong time management and organizational skills Why You'll Love Working at T-Mark

ZIEHL-ABEGG

Customer Service Technician

Winston Salem, NC · On-site

$16 - $21.50/hr

The Customer Service Technician is responsible for the repair/rework fans of returned products, and operation and maintenance of Service Rework line. Service Technicians help maintain 5S standards of ...

Brightspeed

Customer Service Technician

Baxter Springs, KS · On-site

$13 - $17.75/hr

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by ... As a Customer Service Technician, you will be performing installation, maintenance and ...

Brightspeed

Customer Service Technician

Chambersburg, PA · On-site

$17.25 - $23.25/hr

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by ... As a Customer Service Technician, you will be performing installation, maintenance and ...

Brightspeed

Customer Service Technician

Pickford, MI · On-site

$14.75 - $19.75/hr

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by ... As a Customer Service Technician, you will be performing installation, maintenance and ...

WINONICS

Customer Service Technician

Brea, CA

$17.75 - $24/hr

We are seeking a detail-oriented and motivated Customer Service Technician to support our sales and production teams in a PCB manufacturing environment. This role focuses on assisting customers with ...

Agiliti

Customer Service Technician

Iowa City, IA · On-site

$17 - $22.75/hr

Educate and engage customers at the time of delivery, keeping customers informed on the features ... Customer Service Technician I Company: Agiliti Location City: Tiffin Location State: Iowa

Agiliti

Customer Service Technician

West Milwaukee, WI · On-site

$17.25 - $23.25/hr

Educate and engage customers at the time of delivery, keeping customers informed on the features ... Customer Service Technician I Company: Agiliti Location City: West Milwaukee Location State:

Agiliti

Customer Service Technician

Denver, CO · On-site

$17.35 - $26.72/hr

Educate and engage customers at the time of delivery, keeping customers informed on the features ... Customer Service Technician I Company: Agiliti Location City: Centennial Location State: Colorado ...

Agiliti

Customer Service Technician

Sacramento, CA

$19.11 - $29.41/hr

Educate and engage customers at the time of delivery, keeping customers informed on the features ... Customer Service Technician I Company: Agiliti Location City: Sacramento Location State: California ...

Agiliti

Customer Service Technician

Hayward, CA

$22.57 - $34.75/hr

Educate and engage customers at the time of delivery, keeping customers informed on the features ... Customer Service Technician I Company: Agiliti Location City: Hayward Location State: California ...

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At T Customer Service Technician information

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$10

$20

$31

How much do at&t customer service technician jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for at&t customer service technician in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.36 per hour, depending on experience, location, and employer.

What is an AT&T Customer Service Technician?

AT&T Customer Service Technicians are professionals responsible for installing, maintaining, and troubleshooting AT&T’s telecommunications services, including internet, phone, and TV for residential and business customers. They work directly with customers to resolve service issues, set up new equipment, and ensure systems are running smoothly. Excellent technical skills, problem-solving abilities, and strong customer service are essential for this role. Technicians may also educate customers on using their services and assist with upgrading or repairing existing equipment.

What are the key skills and qualifications needed to thrive as an AT&T Customer Service Technician?

To thrive as an AT&T Customer Service Technician, you typically need a background in electronics or telecommunications, a high school diploma or equivalent, and often specialized training or certification in network installation and repair. Familiarity with diagnostic tools, cable testing equipment, and AT&T proprietary systems is essential for troubleshooting and service delivery. Strong interpersonal communication, problem-solving abilities, and a customer-focused attitude help technicians resolve issues efficiently and build positive relationships. These skills and qualifications ensure reliable service, high customer satisfaction, and adherence to technical standards in a dynamic field environment.

What are some common challenges faced by AT&T Customer Service Technicians, and how can new hires prepare for them?

AT&T Customer Service Technicians often encounter challenges such as troubleshooting complex technical issues, managing multiple service requests in a fast-paced environment, and adapting to rapidly evolving technology. New hires can prepare by developing strong problem-solving skills, familiarizing themselves with basic networking and telecommunications concepts, and practicing effective communication with both customers and team members. Embracing ongoing training and being open to learning from experienced colleagues can also help technicians succeed and grow in this role.
At T Customer Service Technician jobs near you
Infographic showing various At&T Customer Service Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,069 per year, or $20.2 per hour.

HVAC Service Technician

Sila Services

Geneva, NY

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Sila Services rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

HVAC Service Technician

Location: Geneva, NY
Company: T-Mark Plumbing, Heating, Cooling & Electric

Looking for Your Next Great HVAC Career?

Join a team that values your experience, invests in your growth, and keeps you busy year-round. If you know residential HVAC and enjoy taking care of customers, T-Mark is the place for you.

We're looking for an experienced HVAC Service Technician who enjoys troubleshooting, solving problems, and delivering exceptional service to homeowners throughout Western New York. If you're dependable, motivated, and ready to grow with a company that values its people, we'd love to meet you.

What You'll Do
  • Diagnose, troubleshoot, repair, and maintain residential HVAC systems
  • Perform preventative maintenance on heating and cooling equipment
  • Service and maintain:
    • Furnaces
    • Air Conditioners
    • Heat Pumps
    • Boilers
    • Oil Heating Systems
    • Ductless Mini-Split Systems
    • Rooftop Units (RTUs)
  • Identify system issues and recommend repair or replacement solutions
  • Educate homeowners on equipment performance, maintenance plans, and energy-saving opportunities
  • Deliver an outstanding customer experience on every service call
  • Complete service documentation accurately
  • Communicate professionally with customers, dispatchers, and teammates
  • Maintain your company vehicle, tools, and equipment
  • Participate in ongoing technical training
  • Participate in a rotating weekend on-call schedule
What We're Looking For Required Qualifications
  • Minimum 2 years of residential HVAC service experience
  • Strong diagnostic and troubleshooting skills
  • Experience servicing furnaces, air conditioners, heat pumps, boilers, oil heating systems, mini-splits, and RTUs
  • EPA Certification required
  • Valid driver's license with a clean driving record
  • Must have your own basic HVAC hand tools
  • Excellent customer service and communication skills
  • Ability to work independently while contributing to a team environment
  • Weekend on-call availability on a rotating schedule
Preferred Qualifications
  • EPA Universal Certification
  • NATE Certification
  • Experience using ServiceTitan
  • Experience with indoor air quality products and humidification systems
  • Experience recommending repairs, accessories, or replacement options to homeowners
What Makes You Successful
  • Strong mechanical aptitude
  • Excellent problem-solving skills
  • Positive attitude and professional appearance
  • Dependable, motivated, and safety-focused
  • Pride in quality workmanship
  • Ability to build trust and lasting relationships with customers
  • Strong time management and organizational skills
Why You'll Love Working at T-Mark
  • Competitive Pay
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Paid Holidays
  • Company Vehicle
  • Company-Provided Uniforms
  • Year-Round Work
  • Paid Training and Continuing Education
  • Career Advancement Opportunities
  • Supportive Leadership Team
  • A Company That Invests in Your Success
Why T-Mark?

At T-Mark Plumbing, Heating, Cooling & Electric, we know our technicians are the heart of our business. That's why we provide the training, support, tools, and opportunities you need to build a long-term career. When you join T-Mark, you're joining a team that works hard, has each other's backs, and takes pride in delivering exceptional service every day.

Ready to take the next step in your HVAC career? Apply today and become part of the T-Mark team!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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