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At&T Customer Service Technician Jobs (NOW HIRING)

tntx

SERVICE TECHNICIAN

Tyler, TX

At Lonestar Truck Group, we're not just looking for a Service Technician--we're searching for a ... Provide top-notch customer service with a smile, ensuring every customer leaves satisfied and ...

Venturi

Customer Service Technician II

Huntsville, AL · On-site

$17 - $23/hr

Summary Customer Service Technician II Huntsville, AL Are you ready to enhance your skills and ... How you'll grow      At Chenega MIOS, our professional development plan focuses on helping ...

Angelo Water Service

Service Technician

San Angelo, TX · On-site

What You'll Do Our Service Technicians work directly with customers in their homes and businesses ... Our employees aren't numbers. We work together, help one another succeed, and expect everyone on ...

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At T Customer Service Technician information

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How much do at&t customer service technician jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for at&t customer service technician in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.36 per hour, depending on experience, location, and employer.

What is an AT&T Customer Service Technician?

AT&T Customer Service Technicians are professionals responsible for installing, maintaining, and troubleshooting AT&T’s telecommunications services, including internet, phone, and TV for residential and business customers. They work directly with customers to resolve service issues, set up new equipment, and ensure systems are running smoothly. Excellent technical skills, problem-solving abilities, and strong customer service are essential for this role. Technicians may also educate customers on using their services and assist with upgrading or repairing existing equipment.

What are the key skills and qualifications needed to thrive as an AT&T Customer Service Technician?

To thrive as an AT&T Customer Service Technician, you typically need a background in electronics or telecommunications, a high school diploma or equivalent, and often specialized training or certification in network installation and repair. Familiarity with diagnostic tools, cable testing equipment, and AT&T proprietary systems is essential for troubleshooting and service delivery. Strong interpersonal communication, problem-solving abilities, and a customer-focused attitude help technicians resolve issues efficiently and build positive relationships. These skills and qualifications ensure reliable service, high customer satisfaction, and adherence to technical standards in a dynamic field environment.

What are some common challenges faced by AT&T Customer Service Technicians, and how can new hires prepare for them?

AT&T Customer Service Technicians often encounter challenges such as troubleshooting complex technical issues, managing multiple service requests in a fast-paced environment, and adapting to rapidly evolving technology. New hires can prepare by developing strong problem-solving skills, familiarizing themselves with basic networking and telecommunications concepts, and practicing effective communication with both customers and team members. Embracing ongoing training and being open to learning from experienced colleagues can also help technicians succeed and grow in this role.
At T Customer Service Technician jobs near you
Infographic showing various At&T Customer Service Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,069 per year, or $20.2 per hour.

SERVICE TECHNICIAN

tntx

Tyler, TX

Full-time

Medical, Dental, Vision

Re-posted 16 days ago

Job description

Elevate Your Career as a Service Technician in Tyler, TX ! 

Are you ready to turn your technical skills into a career that’s as exciting as it is rewarding? Do you have a passion for problem-solving and a knack for hands-on work? If so, we’ve got an opportunity you won’t want to miss!

Position: Service Technician
Location: 13268 Interstate 20 Frontage Rd. Tyler, TX 75708
Company: Lonestar Truck Group

Why Join Us? At Lonestar Truck Group, we’re not just looking for a Service Technician—we’re searching for a tech-savvy trailblazer ready to tackle challenges and make a real impact. We believe in the power of innovation, teamwork, and having a little fun along the way. If you’re eager to grow your career while making a difference, you’ll fit right in.

What You'll Do:

  • Diagnose and repair a wide range of equipment and machinery, from standard service calls to complex technical challenges.
  • Provide top-notch customer service with a smile, ensuring every customer leaves satisfied and confident in our work.
  • Maintain and troubleshoot systems with precision, utilizing cutting-edge technology.
  • Collaborate with a dynamic team to achieve common goals and share knowledge.

What We’re Looking For:

  • Proven experience as a Service Technician or similar role (technical certifications are a plus!).
  • Strong mechanical and electrical troubleshooting skills.
  • Excellent communication abilities and a customer-first mindset.
  • Ability to work independently and as part of a team, managing your time effectively.
  • A passion for learning and staying updated with the latest industry innovations.

Why You’ll Love Working Here:

  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for professional development and career growth.
  • A friendly, supportive work environment where your skills and contributions are recognized.

Join us at Lonestar Truck Group and be a part of a team that’s driving success and innovation every day. We can’t wait to meet you!

Apply