EDI Analyst (Employee Benefits)

Position Summary:

The EDI Analyst is responsible for the execution and support of electronic data exchange processes with new and existing clients and insurance carriers. The EDI Analyst performs technical and data analysis to ensure the integrity of data while maintaining a high level of responsiveness to process inquiries and implementation tasks. This position will work with multiple departments to assist in maintaining data and processing electronic transaction interfaces.

Essential Duties & Responsibilities:

· Work with a variety of insurance carriers across the country to build EDI connections.

· Map, test, and deliver outbound data files to insurance carriers.

• Set up and maintain test data, test electronic transaction interfaces with internal team members and third parties.
• Perform daily EDI activities including transmission verification, troubleshooting, analysis, problem solving, exception handling and reprocessing as necessary to ensure reliable and successful operations.
• Provide front level support for data issues: analyzing, resolving, and documenting issues according to established service agreements.
• Communicate with co-workers, trading partners and third parties as requested to provide technical assistance regarding data quality and related issues.
• Collaborate in continuously improving EDI integration processes and data quality.
• Keep current on industry data exchange file formats (e.g., XML, X12, API)
• Keep current on EDI tools, techniques, and best practices.

Skills & Qualifications:

• Ability to independently exercise sound judgment for defined job duties, obtain results, troubleshoot problems, and formulate solutions.

• Self-starter and highly motivated.

• High level of attention to detail and accuracy.

• Ability to multi-task, prioritize, and organize in a fast-paced environment.

• Proven ability to work effectively alone and on a multi-disciplinary team.

Online EDI Analyst (continued)

Education & Experience:

• Associate degree or 2 years of related IT experience

• Excel skills required (formulas and v-lookup used daily)

• 1+ years of experience querying, manipulating, and transforming data.

• General knowledge of file transfer protocols

• Strong work ethic

• Tech–savvy

• Excellent communication (written and oral)

• Prior HRIS and CS ticketing system experience helpful