Director of Quality

Only Textiles, Furniture, Bedding or Closely Matching Industries.

We are seeking a highly motivated and experienced Quality Engineering Leader to join our growing team. In this role, you will play a critical role in ensuring the highest quality products and customer satisfaction by leading and implementing comprehensive quality initiatives.

Responsibilities:

• Analyze customer complaints and secondary data to identify significant quality issues by manufacturing location using Pareto charts.
• Collaborate with local leadership to implement corrective actions, enhance quality control procedures, and conduct audits to improve customer satisfaction.
• Maintain process capabilities, implement proactive controls, and optimize process efficiency to address identified issues.
• Serve as the primary quality liaison for major customers and suppliers, facilitating specification development, root cause analysis (RCA), and permanent corrective actions (PCAs).
• Ensure compliance with documented quality management systems and procedures.
• Adhere to reporting requirements of specific customers, including 8Ds, Corrective Action Reports (CARs), and other customer-specific systems.
• Champion Advanced Product Quality Planning (APQP) to drive quality improvement and product validation processes.
• Develop and implement improved business procedures to enhance organizational efficiency and communication.
• Collaborate with IT to improve access to quality data and proactively identify trends to prevent issues.
• Continuously improve the quality management system and ensure compliance with customer QMS, 3rd Party, and Process Audits.
• Oversee internal audits to ensure control plan adherence and data availability for root cause analysis.
• Implement workflow software to automate interdepartmental tasks and improve process efficiency.
• Provide leadership to develop and maintain quality specifications and ensure compliance with customer requirements.
• Participate in the startup and qualification of new equipment/processes to prevent quality issues.
• Provide necessary information to assist company leadership, supervisors, and managers in performing their job requirements.
• Lead assigned projects, manage tasks and milestones, and report progress.
• Demonstrate self-initiative and leadership.

Skills Required:

• Knowledge of Six Sigma, Lean Manufacturing, and PPAP (Production Part Approval Process) methodologies.
• Proficiency in Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Excellent organizational skills with the ability to manage multiple projects and deadlines.
• Detail-oriented and quality-focused.
• Ability to take self-initiative and provide leadership.
• Ability to walk and stand for extended periods.

Desired Education/Experience:

• Bachelor's degree in Mechanical, Industrial Engineering, or similar field (preferred).
• Minimum of 10 years of experience in a quality engineering role, including experience managing direct reports.

Travel Required:

• Up to 50% travel required, with a minimum of 25%.

Join our team and make a difference! We offer a competitive salary and benefits package.