Medical Front Office Supervisor

Emerald Staffing

Portland, OR

$60,000 to $70,000 Yearly
Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
Full-Time

Job Description

About Us

As one of Oregon's leading specialty practices, this multi-location healthcare network continues to lead the path forward with their state-of-the-art clinical care. Mainly supporting patients who've been referred, this team of experts treats a wide variety of conditions in men, women and children surrounding urological, oncology and sexual medicine - this caring team assist patients across all ages.

Overview

You will play a crucial role in ensuring the smooth operation of the medical office and its team members. This position requires excellent administrative skills, attention to detail, and the ability to provide exceptional customer service to our patients.

Responsibilities

Provides formal supervision to Front Desk Receptionists and others as assigned including training, coaching, and feedback to the Billing/Front Office Manager regarding performance evaluation.
Greets patients and visitors in person or on the telephone, answer or refers to questions to the appropriate recipient.
Schedules patient appointments and procedures according to established protocol
Registers all new patients into the system.
Obtains all appropriate forms as required, verifies and updates demographic and insurance information.
Scans and updates a copy of patient's insurance cards and current driver's license. A photo will need to be taken and attached if patient photo is missing.
Notifies clinical of patient arrival.
Prepares patient charts prior to appointment. Examines patient's electronic medical record and demographics for required information for the next day appointments. Collects the necessary information when patient arrives.
Collects co-pays, deductible and other out of pocket amounts at time of visit; issues receipts if necessary.
Other projects and responsibilities as designated.

Qualifications and Skills

5+ years of recent medical front office experience
3+ years of medical reception with supervisor + training experience
Proficient with EMR software + patient charts
HIPAA trained
Current BLS certification
Current on any required vaccines/immunizations
Ability to travel to other clinic sites (reliable vehicle + insurable)
Ability to work longer or irregular hours when needed
Ability to lift 50lbs
Ability to sit, stand, walk 4-6 hours out of the day
High School Diploma or equivalent

Schedule: Monday - Friday (7/8:00AM - 5/6:00PM) per clinical needs + meetings and training events

Compensation: $60,000 - $70,000 annually

This is a direct hire opportunity - Company offers competitive salary with employer-sponsored benefits package including including 100% medical, dental and vision coverage, short-term and long-term disability, life insurance, 401k, PTO, paid holidays, EAP and more!