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Medical Front Office Supervisor Jobs (NOW HIRING)

Axes Physical Therapy

Medical Front Office Supervisor

MO · On-site

$19 - $24/hr

Axes Physical Therapy is continuing to grow, and we're excited to welcome a Medical Front Office Supervisor to our Union clinic! This is a great opportunity to make a meaningful impact while ...

Florida ENT Adult & Pediatric, Inc.

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Medical Front Office Supervisor

Orlando, FL · On-site

$18 - $20/hr

We are seeking a Supervisor for our front end office. Must have 3+ yrs. medical office experience ... Keeps all front office staff up to date on any insurance changes or policy changes. * Secures ...

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How much do medical front office supervisor jobs pay per hour?

As of May 28, 2026, the average hourly pay for medical front office supervisor in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Medical Front Office Supervisor, and why are they important?

To thrive as a Medical Front Office Supervisor, you need experience in medical office administration, knowledge of healthcare regulations, and often an associate degree or relevant certification. Familiarity with electronic health record (EHR) systems, insurance billing software, and scheduling platforms is typically required. Strong leadership, organizational, and conflict-resolution skills help ensure smooth daily operations and effective team management. These abilities are crucial for maintaining efficient workflows, regulatory compliance, and a positive patient experience in a busy medical setting.

What are some common challenges faced by Medical Front Office Supervisors, and how can they be addressed?

Medical Front Office Supervisors often encounter challenges such as managing high patient volumes, ensuring accurate scheduling, and maintaining effective communication among staff. Balancing administrative duties with providing excellent patient service can be demanding, especially during peak hours. To address these challenges, strong organizational skills, proactive staff training, and the implementation of efficient workflow processes are essential. Regular team meetings and clear communication protocols also help foster a supportive and collaborative work environment.

What are Medical Front Office Supervisors?

Medical Front Office Supervisors are professionals responsible for overseeing the daily operations of the front desk in healthcare facilities. They manage administrative staff, coordinate patient scheduling, handle patient inquiries, and ensure that office procedures are followed efficiently. Their role is crucial in maintaining a smooth workflow, excellent patient service, and compliance with healthcare regulations. They may also assist with billing, insurance verification, and training new employees.

What is the difference between Medical Front Office Supervisor vs Medical Office Coordinator?

AspectMedical Front Office SupervisorMedical Office Coordinator
CredentialsHigh school diploma, certification in medical office administrationHigh school diploma, certification preferred
Work EnvironmentClinics, hospitals, healthcare facilitiesMedical offices, outpatient clinics
ResponsibilitiesSupervises front desk staff, manages patient flow, handles schedulingCoordinates appointments, manages patient records, assists with administrative tasks

The Medical Front Office Supervisor primarily oversees staff and patient flow, while the Medical Office Coordinator focuses on scheduling and administrative support. Both roles require similar credentials and are vital in healthcare settings, but their focus areas differ slightly.

What cities are hiring for Medical Front Office Supervisor jobs? Cities with the most Medical Front Office Supervisor job openings:
What states have the most Medical Front Office Supervisor jobs? States with the most job openings for Medical Front Office Supervisor jobs include:
Medical Front Office Supervisor jobs near you
Medical Front Office Supervisor

Medical Front Office Supervisor

Axes Physical Therapy

Union, MO • On-site

$19 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Axes Physical Therapy is continuing to grow, and we're excited to welcome a Medical Front Office Supervisor to our Union clinic! This is a great opportunity to make a meaningful impact while supporting patients, clinicians, and the overall success of our team.

Axes Physical Therapy is

Patient Centered • Employee Centered • Client Centered

About the Role

The Medical Front Office Supervisor oversees the daily operations of our fast-paced outpatient physical therapy front office. This position plays a key role in ensuring an exceptional patient and client experience through warm, professional communication, efficient scheduling, and accurate collection of patient and insurance information. You'll serve as a supportive resource for the clinical team and collaborate closely with the clinic director and billing departments to ensure proper insurance verification, authorization, and account management.

Essential Responsibilities

  • Uphold and model Axes' core values in all interactions.
  • Deliver patient- and client-centered communication both in person and over the phone.
  • Oversee and ensure timely, accurate scheduling of new and returning patients.
  • Maintain accurate data entry and adherence to front office procedures.
  • Collect and verify insurance information; clearly communicate benefits to patients.
  • Coordinate with the clinical team to schedule follow-up visits appropriately.
  • Conduct follow-up outreach to support consistent patient attendance.
  • Assist with front office inventory and supply management.
  • Support clinic cleanliness and organization, especially within shared and reception areas.
  • Assist therapists and clinical team members with patient care tasks as needed.
  • Help patients complete required documentation.
  • Provide excellent communication with external partners, including referring offices, insurance providers, and case managers.

Required Experience

  • Strong relationship-building and interpersonal skills.
  • Excellent organizational skills and attention to detail.
  • Effective time management and the ability to prioritize.
  • Initiative and sound judgment in problem-solving.
  • Clear verbal and written communication skills.
  • Ability to work collaboratively and positively with peers and leadership.
  • Commitment to maintaining confidentiality of all patient/client information.
  • Knowledge of insurance EOBs preferred.
  • Familiarity with EMR and Revenue Cycle Management systems preferred.

Required Qualifications

  • Medical office experience: 2+ years (this is not a medical assistant position).
  • Education: High school diploma required; Associate degree preferred.
  • Customer service experience: 3+ years.
  • Computer skills: 3+ years of proficiency.
  • EMR experience: 3+ years.


We support our employees with a generous benefits package. All full-time employees receive the benefits below.


Employer Contributions to Benefits include:

Medical Insurance

401k with company contribution


Employer Paid Benefits include:

Life Insurance

Holiday Pay

Paid Time Off

Maternity / Paternity Leave


Other Benefit Incldue:

Medical

Dental

Vision

Short Term Disability

Long Term Disability

Pet Insurance


Apply Now to Join the Fun!!

Axes Physical Therapy is an Equal Opportunity Employer