Branch Manager

Job SummaryThis position leads the sales, service, and support functions for local customers with the highest level of quality and service; supported by immediate staff and the Houston branch. This position has the responsibility of managing the company’s relationship with current major accounts and developing new business with target accounts by managing and implementing sales strategies. Develops partnerships with key internal and external decision-makers and keeps them informed on pricing, product application, problem resolution, services provided, and trends. The Branch Manager will be the single point of accountability for managing major accounts to meet and exceed planned growth.Job Duties and Responsibilities

• Plans, organizes, and implements the necessary controls and measurements to insure efficient, cost-effective manufacturing operation that obtains its objectives around productivity, cost, quality and customer satisfaction.
• Supervises the location’s Inside Sales group and coordinates communication efforts with Sales, Manufacturing, and Administration in Houston.
• Develops operating budget, measures result against plan and develops actions to correct any deficiencies. Reviews monthly results, communicates results to all plant personnel to keep them informed and involved.
• Provide information to Houston as required, for forecasting targeted business, changes to annual forecast, and strategies to convert business.
• May accompany Account Sales Managers on routine sales calls on accounts to position the company as a leading-edge organization in customer satisfaction and to discuss business issues and competitive activity.
• Responsible for manufacturing area safety, health and environmental policies and procedures implementation; ensure monthly audits are conducted and develops corrective action as required.
• Develops formal performance plans for all personnel; implements review process to enhance performance against plan.
• Adhere to Travel & Entertainment Policy and budget requirements.
• Ensures outside salespersons follow up with customers for returns or problems, issues and concerns; may travel to customer’s location as necessary to investigate quality problems.
• Implements company policies and procedures including, but not limited to, personnel, financial, safety, environmental, quality and salary administrations.
• Develops strategies to be single-source supplier of all fluid sealing products for customers and administers program to attain company’s strategic position.
• Develops plans and activities to ensure facility becomes and maintains ISO-9002 certification, including Quality policies, procedures, instructions, training, and documentation.
• Implements, communicates, and develops means and methods to keep employees informed, involved and active participants in the ownership of the processes.
• May purchase or approve purchase of all raw materials and MRO items to ensure minimal inventory levels are maintained for best cost, service and delivery.
• Work with Manufacturing Management, Quality Management and Customer Service Representatives to review customer specifications for improvements; follow up with customers to implement changes.
• Provide market feedback to Houston on the company’s competitive position, new trends, pricing, new customer needs and value-added services.

Job SpecificationsSkills

• Knowledge of computerized information systems, including software and hardware.
• Knowledge of fluid sealing industry, ISO requirements for gasket and fastener industry.
• Knowledgeable in sales skills including, ability to negotiate, motivate, and persuade.
• Strong leadership, conflict resolution, problem-solving and listening skills.
• Knowledgeable in Salesforce

Education

• Bachelors’ degree desirable or 5 years’ equivalent experience preferably in the chemical and/or petrochemical industry.

Work Experience

• Up to three (3) years successful experience in either a Sales or Manufacturing Management role, preferably where incumbent would have had multi-tasks and functions responsibilities.

Physical Requirements

• Ability to communicate clearly and effectively, and make presentations in front of small, as well as large groups.
• Ability to listen intently to hear with understanding.
• Visual acuity to process information.
• Able to travel distances in automobile or airplane.

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