Customer Support Representative

Our client - a Fortune 100 investment firm in South Jordan, UT - is looking for Customer Support Representative with a strong interest in investment banking company to interview and start immediately.

Job title: Customer Support/Account Representative

Location: 680 West 10000 South, South Jordan, UT

Duration: 6 months

Pay range: $20.19/hour - $21.99/hour

About the role:

As a Client Support Service Professional, you will play a pivotal role in providing exceptional service to our clients. Handling incoming phone calls, you will address a variety of service inquiries related to different accounts. The successful candidate will exhibit a high degree of accuracy and efficiency, consistently meeting key department performance metrics.

Key Responsibilities:

• Respond to incoming calls with professionalism and a commitment to World-Class Service.
• Address inquiries related to Cash Management products and services, Online (website or Mobile applications), and general account or financial matters.
• Contribute effectively in a fast-paced, team-oriented environment.
• Demonstrate the ability to multitask and adapt quickly to changes in a busy financial service center.

Qualifications:

• Preference for a College Degree or equivalent education.
• Previous experience in a contact center environment is highly desirable.
• Strong communication skills and the ability to articulate complex information clearly.
• Detail-oriented with a focus on accuracy in handling client inquiries.
• Aptitude for working in a fast-paced environment and adjusting to changes.

If you are passionate about customer service and possess the skills to excel in a challenging yet rewarding environment, I strongly recommend you applying!