UX/UI Designer

PetDesk

Salt Lake City, UT

Expired: over a month ago Applications are no longer accepted.

Full-Time

Job Description

About this role
PetDesk is looking to add a talented and experienced UX/UI Designer to own our portfolio of products, that serve B2B, B2C, and internal users. Reporting to the Head of Product, you'll lead the development of our User Experience processes and style guides, and have direct communication with PetDesk customers and pet parents for discovery, research, usability testing and product validation. In this role, you will be the creative force that drives the user experience of a product that is revolutionizing how veterinary clinics and other pet care providers communicate with pet owners!

Apply if you are excited to:

Lead all User Experience research efforts related to and impacting our web and mobile applications, translating high-level requirements into wireframes, storyboards, prototypes, and interaction flows to create beautiful, intuitive, and functional user experiences
Work closely with Product and Engineering from the initial strategic planning and architecture, into user research, and through to tactical execution of the product roadmaps
Build strong relationships with engineering and product teams, collaborating cross-functionally throughout all stages of the production cycle
Work with product to conduct user need assessments, task analysis, developing user profiles, competitive analysis, user testing, and usability plans
Rapidly iterate user prototypes to test, frequently prior to development including theoretical task scenarios, navigation maps, flows, and state-transition diagrams to document design decisions
Travel to local vet practices for user experience research once a week
Manage and develop user interface guidelines and design guidelines that include UI layouts and user interactions including controls, labels and graphical elements on both mobile and desktop platforms with an eye towards experience unification

About You

At least 4+ years of User Experience research with visual and interaction design, focusing on responsive SaaS web and mobile applications
Customer centric user researcher who has a proven track record of early product discovery, leading to best in class customer experiences
Expert in using wireframing and design tools such as Sketch, Invision, Zeplin, or Adobe Creative Suite
Data-driven approach to designing, prototyping, and testing user experience, to optimize the product to achieve company goals
Obsessively focused on A|B testing, validating and implementing features and flows

Benefits & Perks
PetDesk is a remote organization, focused on a culture, infrastructure, and ecosystem that supports team members' participation in critical decisions and information sharing, regardless of location. Benefits and perks include:

Medical coverage for employees and dependents (80-90% covered by employer)
Employer HSA contribution with HDHP
401(k) match up to 3.5%
Dependent Care Flexible Spending Account (FSA)
Dental & Vision coverage available
Basic Life and AD&D Insurance
Short and Long Term Disability
Flexible Time Off & 13 Paid Annual Holidays
Paid Parental Leave
Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance
$250 Annual Stipend for Learning and Development

About Us
PetDesk, an industry leader in Veterinary client communication software, has helped over 3,400 veterinary practices streamline business with simple software solutions that help pet parents stay current and pet care providers stay connected. CLICK HERE to learn more about the company and why over 4 million users trust our app!

Our recruiting process is rooted in "Who: The A Method of Hiring" and consists of an average 2-week hiring timeline.

As a culture, we value curiosity, vulnerability, joy, and fulfillment - which drive us in our mission to engage pet parents in their pet's health through a deeper relationship with their pet care providers - ultimately delivering on our vision to extend and improve the lives of pets, pet care providers, and the people working here at PetDesk. We are an equal-opportunity employer that celebrates diversity and is committed to creating an inclusive environment among our gender-balanced workforce. The more inclusive we are, the better our work will be.

Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.

Notice at Collection to Applicants Residing in California

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