Engineer 3- Temporary-$24.00

Job Overview

12 Week Estimated Assignment

Perform routine maintenance and repairs, schedule and perform preventative maintenance for all areas of the hotel. The Engineer 3 is responsible for maintaining a clean and organized maintenance shop and for the security of hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment.

Duties and Responsibilities

• Performs general repairs and maintenance work. Provides assistance to senior engineers
• Responds to Meeting Room, Guest Room, Food & Beverage Outlet, Public Space, and Back of the house maintenance requests.
• Reviews and completes daily complaint log
• Performs work as dispatched by espresso or other system
• Performs minor set-ups for hotel functions
• Expedites light bulb replacement program
• Maintains and stocks supplies and tools in storerooms on floors
• Assists guests with any requests
• Communicates status of maintenance requests to dispatcher
• Cleans engineering shop
• Follows up all maintenance requests as directed by Chief Engineer or supervisor
• Communicates daily with Chief Engineer or supervisor on status of maintenance/repair assignments
• Ensures that the hotel's building systems are operating safely, economically and efficiently
• Follows proper hotel standards while engaging in repairs in occupied guest rooms or guest areas
• Assists the Chief Engineer in ensuring that all hotel systems meet the standards established by local, state and federal regulating agencies
• Informs Chief Engineer of any repair problems that may arise during their shift
• Has basic knowledge of hotel's plumbing, heating/boiler, electrical, refrigeration, air conditioning, fire safety, sprinkler, lighting and communication systems
• Assists Chief Engineer in floor/room inspections
• Helps monitor energy consumption and waste
• Maintains equipment and supplies
• Use tools safely and correctly
• Check clipboard and daily assignment sheet for job assignments.
• Completely familiar with Hotel Emergency procedures and able to respond quickly and accurately during an actual emergency, to notify all appropriate personnel
• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
• Is polite, friendly, and helpful to the guests, management, and fellow employees
• Attends all appropriate hotel meetings and training sessions.
• Maintains cleanliness and excellent condition of equipment, and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with safety regulations and procedures
• Complies with hotel policies and rules
• Recycles whenever possible
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards
• Completes any other duties as assigned

Qualifications and Requirements:

• High School diploma or equivalent and/or experience in a hotel or a related field required.
• At least one year of progressive experience in a hotel or related field preferred.
• Trade school and/or college coursework in related fields is helpful.
• Flexible and long hours sometimes required.
• Heavy work - Exerting more than 75 pounds of force.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel-required meetings and training.
• Maintain regular attendance in compliance with Hilton Universal Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag.
• Comply with Hilton Universal Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel-related areas.
• Must be able to maintain the confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.

Other:

• Specialized knowledge of basic plumbing, carpentry, electricity, and equipment mechanics.
• Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff, and guests.
• Speaking, reading, and writing in English to document or record all tasks completed, to order supplies, to receive their instructions for the day, and/or to read equipment repair manuals.
• Must be able to push up to 75 pounds.

Physical Requirements

Sitting, walking, climbing stairs, standing, crouching, bending, stooping, grasping, pushing, pulling, near vision, far vision, hearing, talking, smell, taste, travel, and lifting may be required.

Safety Requirements

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged, or lost PPE, or equipment that does not fit properly, to your manager.

Grooming

All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/ or required articles of clothing will be explained to you as part of the orientation process.

Schedule

The work schedule is based on the demands of the business. AM, PM, nights, overnights, weekends, and/or holiday availability are required.

Standard Specification

Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.

This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.