Food & Beverage Supervisor
- Full-Time
Position Title: f&b sUPERVISORManager Reports To: General Manager
Department: Food & Beverage Date: FEBRUARY 2024
Position Summary:
Responsible for the overall management and direction of front of the house Food and Beverage operatios.
Supervision Received:
Supervision is received from the General Manager.
Essential Functions:
- Ensures Operating Results are achieved in Lounge, restaurant and catering. These results include but are not limited to the following:
- Knowledgeable, consistent and engaging service
- Clean and well maintained facility
- Merchandising standards to include music, lighting, table ware, uniforms, etc.
- Ensures Staffing Results are achieved in both the restaurant and catering. These results include but are not limited to the following:
- Recruitment, selection and scheduling of a high quality staff
- Thorough orientation, training and development of all staff
- Ongoing performance evaluation and on-the-floor coaching of all staff
- Appropriate progressive discipline procedures take place for all staff
- Ensures Financial Results are achieved for both the restaurant and catering. These results include but are not limited to the following:
- Sales and Guest counts increase annually
- Annual gross operating profit is maximized
- Performs all necessary administrative functions for the business. These functions include but are not limited to the following:
- Maintain the accuracy of POS system
- Reports all potential safety hazards to the General Manager immediately
- Ensures sanitation and safety programs meet regulatory OSHA standards and best practices
- Complies with all policies and procedures set forth by the Columbia Goge Hotel and Spa Employee Handbook
- Maintains and builds positive relationships within the property, community and industry to include:
- Strengthens strategic alliances with food, wine and hospitality industry partners
- Represents the restaurant in a positive and friendly manner at all times, including participation in trade association meetings and special events
- Conducts self in a professional manner at all times
Secondary Functions:
- Performs all other duties as assigned
Qualifications:
Position requires minimum of five years experience in high quality food and beverage operations, one year of management experience and a high school diploma. Other requirements include:
- Ability to plan, organize and direct the activities of a group of employees.
- Ability to develop an effective working relationship with other managers and supervisors.
- Ability to multi-task and work well under pressure.
- Working knowledge of Windows, Word and Excel.
- Ability to solve problems and deal courteously and tactfully with employees and the general public.
- Ability to work varied shifts.
- Ability to stand for an entire shift.
- Ability to work with minimum supervision.
- Knowledge of POS system.
- Possession of strong verbal and written communication skills.
- Ability to organize and prioritize to meet deadlines.
- Ability to read and follow both verbal and written instruction.
- Ability to work as part of a team
- Ability to obtain necessary permits to work in the State.
Working Conditions:
This position requires the ability to perform those activities necessary to complete the essential functions of the job, either with or without reasonable accommodation.
Walking: 40%
Standing: 25%
Sitting: 15%
Bending: 10%
Lifting: 10% / up to 50 lbs.
100%
Address
Columbia Gorge Hotel Hood River, OR
Hood River, ORIndustry
Food
Posted date
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