Sr. Business Analyst/Technical Project Manager

Company 

Headquartered in New York with another 7 offices in the United States and dedicated partners strategically located throughout the world, Laufer Group International has the expertise, resources, and market knowledge to provide customers with true global logistics solutions. Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has access to a customized logistics platform providing air freight and ocean services, logistics, customs brokerage, and purchase order and export management.

Laufer is a different type of logistics company. We strive to make our industry more progressive. We challenge conventional ways of doing business by developing innovative and customized supply chain solutions. We help our customers​ break away from yesterday's business model to succeed in today's world.

Job Summary:

As Sr. Business Analyst/Technical Project Manager within the Business Process and Quality (BPQ) Department (Laufer’s “Think Tank” and Innovation Center), you are responsible to analyze processes and challenges, develop solutions (usually IT related, but not always) with all stakeholders on all levels in the organization, and manage projects for all sorts of improvements to the company.

Responsibilities (other duties as assigned):

• Fully understand and document business processes and challenges from the stakeholder. 
• Liaise with key stakeholders to determine priorities and challenges.
• Define requirements, gather best practices, develop solutions, determine and quantify benefits, costs and risks, and define measurable success criteria.
• Create a project plan with involved stakeholders (including outside vendors on occasions) and coordinate activities between all involved departments. 
• Manage projects from beginning to end, including status reporting, issue tracking, verification, risk management, stakeholder and vendor manager, schedule management, training, etc.
• If solution is software, develop specification including detail level of integration in existing systems.
• Create documentations, presentations and other require documents. 

Personality:

• Excellent interpersonal skills, relationship building, presentation, influencing and conflict resolution skills are a must.
• Strong ability to adapt and simplify communication according to the audience. 
• Outgoing, solution oriented, and proactive personality. 
• Detail-oriented, analytic, and driven to full understand the story behind number, patterns, or behavior.
• Hands on personality with no hesitation to roll up one's sleeves, run some database queries, configure systems, etc.
• Excellent written and oral communication skills are required to create presentations, plans, and documentation.

Experience:

• 7-10 years of experience in global logistics with detailed business knowledge in both logistics and brokerage products and processes
• At least 5 years Software Project experience (e.g., introducing new software/tools)
• SQL at least a medium levels
• Change management skills (structured & systematic approach to project management, analysis, design, testing & change management processes)
• Ability to run complex projects with minimal supervision & guidance
• Experienced in working in teams across different locations and different time zones. 

Benefits:

• Medical, Dental, and Vision Benefits with company cost-sharing
• Health Savings Account medical benefit option with a company contribution to the health savings account
• No cost Medical Bridge Program to assist with costs that may be attributable to the plan deductible
• Medical and Dependent Care Flexible Spending Accounts
• No cost Short-term disability, Long-term disability, Life, and AD&D insurance
• 401(k) Retirement Plan with a generous company match
• Paid Time Off (over 4 weeks of PTO by year 5 with Laufer)
• No cost Employee Assistance Plan to assist with emotional well-being, family and relationships, legal and financial matters, and more
• Employee Recognition Program
• Giveback Program – each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)
• Commuter Benefits for employees traveling to and from the NYC office

Salary range: $100,000-135,000 depending on experience. 

INDLP

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