Relief Manager - A Family Storage

Description

A Family Storage is hiring RELIEF MANAGERS! As a Relief Manager, you will be responsible for the daily operations of your assigned self-storage facility each day. This is a great position for an independent and self-motivated individual who is highly productive when unsupervised. You will represent our company and the facilities we manage with a positive attitude, willingness to help tenants and customers, and eagerness to learn and do your best every day while presenting yourself in a professional manner at all times. This position is considered full-time and will require a minimum of 36 hours each week.

Benefits Offered:
Health, Dental & Vision Insurance, Accidental/Life Insurance, Short Term Disability, Flexible Spending Account and 401(K) (Matching Option).

Employer Paid Benefits:
Telemedicine, Accidental/Life Insurance, Holiday, Sick time, and Free Storage Unit.

QUALIFICATIONS

• Customer Service and/or Sales experience
• Flexible Schedule
• Professional presentation and appearance.
• Able to perform light maintenance and clean-up tasks.
• Familiarity with computer software programs.
• Ability to lift up to 25 pounds, frequent bending, reaching above shoulder level, pulling, typing, prolonged standing or sitting.
• Reliable transportation.

JOB SUMMARY

• Effectively utilize computer system to log all transactions and tenant data, correspondence, and payments.
• Complete daily walk thru inspections, checking locks and cleaning units as needed.
• Conduct limited retail sales following proper cash management procedures.
• Resolve any customer issues effectively and in a timely manner.
• Contact tenants for issues such as past due accounts, auction notification, concerns with units, etc.
• Monitor the physical condition of the facility and report maintenance requirements.
• Maintain exterior areas and grounds attractive and free of debris.

SKILLS

• Skill in interacting with the public and providing excellent customer service.
• Polite and respectful, listening to customers' concerns.
• Able to learn and consistently apply company policies and procedures.
• Communicate effectively, including handling telephone calls efficiently and relaying messages accurately.
• Understand the features and benefits of the facility and affiliated products.
• Confidence to work with minimum direct supervision.

Equal Opportunity Employer
Safety Sensitive Position

Experience and License Requirements

• Customer Service (optional)
• Sales (optional)
• Supervisor/Management (optional)
• Valid Driver's License