Audio Video Technician II

BRAVAS, Beautiful Places. Smart Spaces.

Spicewood, TX

Full-Time

Job Description

Level Two Technicians at Bravas must possess at least two years experience installing and servicing audio visual and home automation equipment as a full-time job. At Bravas, Level Two Technicians enjoy best in industry benefits, national career opportunities, and being part of a dynamic team committed to providing world class service.

Qualifications:
The Technician must possess an understanding of all systems including audio, video, security, lighting and integration of all installed brands. Must be able to read house plans other job site related documentation. Basic wiring and connectivity skills as it pertains to low voltage standards. Trouble shooting skills are essential. Basic computer skills with the ability to become competent in in house job management software. Attention to detail, particularly regarding key component placement & system wiring.

Objective: To provide excellent quality of installation & customer experience while meeting industry standards and completing assigned projects on time and under budget.

Summary of Position:
The Technician is responsible for installing and servicing products at customer’s job site. Organizing supplies, product and transportation of high value equipment to job site.

Duties & Responsibilities:

Projector, flat panel, screen installation and calibration
The management of van stock and tools as well as van maintenance and appearance
Meet with project manager to ensure timeline and expectations.
Communicate effectively with and take direction from Lead Technicians and Project Manager
Review sales order, product list and scope of work prior to deploying equipment
Clarify final placement of key components with communication from PM or customer
Trim out speakers, CAT5/6, coax and camera placements
Installation of in-ceiling/in-wall speaker installation
Install/Setup home and light business network systems
Set up, pre-configure and program networks, control systems, cameras and NVRs
Guardianship and preservation of client confidentiality and network/home security
Communicate with Project Manager on schedule and expected completion dates
Daily updates to project documentation and work orders in job management software
Accurate time clock entries and job costing
Make decisions and be held accountable to Time and Materials
On call rotation maybe required
Local travel to job sites required
Fiscal responsibility for all assets assigned and property within Technician’s care
Customer service, including the ability to work with high profile and high demand customers
Guardianship and preservation of client confidentiality and network/home security
Adherence to state and federal laws, including adherence to traffic laws

Additional Requirements:

Flexibility to meet customer demands outside of normal working hours
Must be able to lift and carry 60lbs
May require standing or stooping for extended periods
Ability to work in tight spaces & at ladder height
Valid driver's license, clean driving record, and criminal background
Security license or experience preferred

*A job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.