Customer Service Specialist - Floater - 28981

Job description

Why Exela?

Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you’ll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.

A job at Exela represents an opportunity to join a vibrant community at the forefront of business innovation and to play a valuable role in an ongoing technological revolution. Exela’s core values of Authenticity, Accountability, and Action guide us to provide exceptional experiences for both our customers and our employees.

Job Title: Office Clerk 28981

Floater position

Position Type: Full Time

Shift: Varies by site (8am-5pm, 8:30am-5:30pm, 9am-6pm), availability to work overtime or weekends.

Pay: $17hr - $20/hr

Special Requirement: Able to travel to other sites

Job Summary:

Looking for a responsible and self-motivated person to support office services departments in the Boston area. Services include mailroom, copy center, reception, and hospitality.

Essential Functions & Responsibilities:

• Perform all duties as assigned by management to include mail services, reprographics services, fax services USPS daily delivery, conference center/ hospitality services and reception relief.
• Deliver accountable mail, inter-department mail.
• Maintain the highest levels of customer care while always demonstrating a friendly and cooperative attitude
• This position requires regular work on various applications.
• Maintain all logs and reporting documentation as required.
• Ability to work overtime with little to no notice.
• Ability to work weekends if required.
• Effectively communicate both verbally and written, with clients and company personnel.

Key Skills:

• Previous experience in mailroom operation, shipping, and/or receiving required.
• Experience operating online shipping services such as UPS Online/Worldship, or FedEx software.
• Reception / hospitality

Minimum Qualifications:

• Minimum of 3 years of customer service-related experience required.
• Intermediate PC/Windows experience required.
• Flexibility with work schedule if required.

Physical Requirements:

• Ability to lift and/or move items up to a maximum of 55lbs. or the maximum allowed by current State law with or without accommodations.
• Ability to stand and/or walk for long periods of time with or without accommodations.

The pay range for this position starts at $17hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

EEO Statement:

Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws.

Exela endeavors to make www.exelatech.com accessible to any and all users. If you need assistance completing the application process, please contact us at recruitingsupport@exelatech.com.

Veterans

Exela welcomes job applicants from all walks of life and backgrounds, including those who are transitioning military members, veterans, reservists, National Guard members, military spouses, and their family members. Individuals will be considered no matter their military rank or specialty.

Pay Transparency Nondiscrimination Provision:

Exela will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.