Retail Manager

• Do you like to interact with customers and provide excellent experiences?
• Do you want to take ownership of your own department and lead a team?

If you answered yes, check out this great opportunity as a Retail Manager in our North Tonawanda Dealership. At Colton RV & Marine, we encourage creativity and a can-do attitude to drive the business of the retail/parts department and support the service and sales departments in our growing dealership.

We exist to provide an amazing experience to our employees and customers. We know you can do this and continue to drive our values of being Hungry, Humble & Smart both in our actions and interactions with our co-workers, and customers alike. We know that you can do this!

Accountabilities Include:

• Participate in operations/departmental planning
• Set and track department daily, weekly, and monthly goals
• Grow vendor relationships and coordinate product training
• Provide on-the-job training for parts department staff
• Ensure the quality of customer service provided by parts department
• Meet and greet walk up customers in the retail store
• Compile and analyze monthly management reports
• Maintain tight control over parts inventory through cycle counts and monitoring the receiving of inbound packages
• Reconcile and report shortages and/or damage
• Calculate and submit monthly obsolescence reports
• Create Schedules for department coverage
• Coordinate parts marketing
• Attend weekly manager meetings

Education, Experience and Work Requirements:

• Bachelor's or Associate's degree preferred.
• Minimum 2 years in a store management leadership role in a retail environment.
• Pre-employment background and drug screening
• Valid Drivers' License with a clean driving record

Knowledge, Skills and Abilities:

• Ability to inspire and motivate teams to achieve great success
• Mentoring, coaching and development skills
• You must be able to work a flexible schedule; including nights, weekends, holidays and special events
• Proficient computer skills in Microsoft Office programs including -- Outlook, Word, Excel, as well as the ability to learn proprietary programs