Clinical Administrative Coordinator

******************MUST LIVE IN INDIANA***************************

We have an immediate need for some medical administrative coordinators.

8-hour shift schedules during our normal business hours of 8:00am – 8:00pm EST, Monday – Friday

Primary Responsibilities:

• Manage administrative intake of members
• Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
• Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
• Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age or older 
• 2+ years of customer service experience
• Experience with Microsoft Word, Excel (create, edit, save documents and spreadsheets) and Outlook (email and calendar management)
• Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 8:00pm EST, Monday – Friday. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

• Experience working in a call center
• Clerical or administrative support background
• Bilingual fluency in English/Spanish
• Experience working in a hospital, physician’s office or medical clinic setting
• Experience working within the health care Industry and with health care insurance