Cashier

DIN TAI FUNG RESTAURANTS

Job Title: Cashier
Compensation: $16/hour + Estimated Tips ($40-$84/shift)
Status: Part-Time
Location: Downtown Disney - 1547 Disneyland Dr, Anaheim, CA 92802 (RESTAURANT OPENING SUMMER 2024)

About Us:
Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao, or steamed soup dumplings, each made by hand with our Golden Ratio of 18 folds. Originally founded in Taiwan as a cooking oil retail business in 1958, Din Tai Fung was reborn as a dumpling and noodle restaurant in 1972. Since its founding, Din Tai Fung has become world-renowned for its quality, standardization, and service. It currently has over 170 locations worldwide, including 14 US locations in California, Washington, Oregon, and Nevada.

About the Role:
Cashiers are primarily responsible for handling most or all payment transactions for the entire restaurant and handling all takeout orders. Cashiers pick up most or all guest calls to the restaurant.

Benefits and Perks:

• Competitive Pay & Benefits
• Employer Contribution for individuals and eligible dependents' medical insurance
• Dental, Vision, and Life Insurance
• Health Savings Account (HSA)
• Commuter Spending Accounts
• 401(k) Plan with company match
• Employee Assistance Program
• Discounts through BenefitHub
• Employee Meal Discounts
• Opportunities for growth; we love promoting within!

Job Responsibilities & Tasks:

• Provides a cheerful, welcoming first and last impression for all guests, both in person and over the phone, with exemplary customer service
• Ensures that the cash drawers are counted before and after each shift and that all card and cash payments are counted and reconciled correctly in accordance with Din Tai Fungs Cashiering SOP
• Processes most or all of the cash, credit card, gift card, and employee meal payments for the restaurant in accordance with Din Tai Fungs Cash Handling Standard Operating Procedure (SOP)
• Handles and coordinates all of the takeout orders for the restaurant
• Logs all lost and found items in the Guest Lost and Found Tracking Log in accordance with Din Tai Fungs Guest Lost and Found Tracking SOP
• Cleans, organizes and maintains the Cashier area and all adjacent areas
• Performs Cashier Side Work, including but not limited to cleaning menus, wiping windows, sweeping, and taking out trash
• Labels all items in accordance with Health Department regulations and Din Tai Fung procedures
• Attends monthly staff meetings and Cashier meetings

Supporting Functions:

• Maintains a cheerful, friendly and welcoming demeanor to all guests and co-workers
• Keeps all Front of House areas clean, organized and sanitized
• Lifts/moves boxes, bags, chairs, and tables (up to 50 pounds)
• Assists with regular deep cleaning of the restaurant
• Maintains confidentiality regarding all propriety information, including but not limited to recipes and Standard Operating Procedures (SOPs).

Job Requirements:

• We are searching for friendly, energetic, highly motivated people who will thrive in a fast-paced, team-oriented environment
• Experience preferred but not required
• Flexible Work Schedule
• Ability to stand for long periods of time
• Positive and Professional Attitude

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Din Tai Fung is an Equal Opportunity Employer and complies with the Fair Chance Initiative. Din Tai Fung is an Equal Employment Opportunity Employer M/F/D/V

Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally.

#NRO