Retail Operations Supervisor

Specific Job Functions:

• Promote a customer-focused approach to meeting the customer’s objectives
• Practices effective cost control procedures for all operating, maintenance and supply costs
• Supervise store employees and their activities including floor coverage and breaks
• Assists with proper merchandising execution to maximize sales, earnings, and customer satisfaction
• Assists in developing floor standards, visual merchandising, customer service standards, and sales techniques
• Ensures Retail stores, Retail Distribution & Processing Center and Stock Rooms are neatly organized and meet retail standards
• Participate in folding and hanging clothes, redressing mannequins, maintaining stock on racks, shelves, glass cases and armoires
• Analyze the store business through company generated reports
• Enforces established policies, procedures, and job standards
• Trains team members on all store activities, policies and procedures
• Maintains an open line of communication with Store Manager and Director of Operations on coaching & development of team members
• Perform all duties as deemed necessary for the success of the division

Qualifications:

• At least five years experience in retail sales preferred
• At least one year in a management position required
• Must have professional appearance and demeanor