Service & Support Representative

MSI Computer Corp

City of Industry, CA

Expired: over a month ago Applications are no longer accepted.

Full-Time

Job Description

Company Overview:

Micro-Star International (MSI™) specializes in the design and manufacturing of motherboards, interface cards, and barebones. In the rapidly changing information technology industry, MSI™ has certainly become a vital link in the chain of leading-edge technology.

MSI™ keeps the principle of "Award-winning product quality and outstanding customer service" in producing its motherboards and add-on cards, and achieves its position as one of the Top 5 motherboard/video card manufacturers in the world.

Service & Support Representative

Location: City of Industry, Los Angles

Requirements:

Minimum 2 years of technical support and customer service experience required
Sales experience is a plus
People skills are a must!
Microsoft Excel/Word/Email
Personal development product experience is a plus

Technical Requirements:

Basic troubleshooting skills
Experience using web based applications
Good computer PC skills
Good communication skills in both written and verbal
Efficient task-tracking and problem-solving techniques
Team player
Fluent In English and Mandarin Chinese is a plus

Benefits:

Competitive base pay
Performance bonus
10 days of paid national holidays
Paid time off (sick + vacation)
100% covered Medical, Dental, Vision, and Basic Life AD&D Insurance for employee, with optional dependent coverage
401K retirement plan with employer match
Employee engagement and annual event

MSI is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. MSI makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For All Qualified Candidates Please Send Your Resume with Job Title to:

MSI Computer – City of Industry, CA
Attn: Tommy Mo
Please email resume to: am-mycareer-ssd@msi.com
FAX: 1- 626-400-5701

Company Description

TOP 500 of Forbes World’s Best Employers of 2021.

Micro-Star International (MSITM) is a world leader in gaming, content creation, business & productivity and AIoT solutions. Bolstered by its cutting-edge R&D capabilities and customer-driven innovation, MSI has a wide-ranging global presence spanning over 120 countries. Its comprehensive lineup of laptops, graphics cards, monitors, motherboards, desktops, peripherals, servers, IPCs, robotic appliances, and vehicle infotainment and telematics systems are globally acclaimed. Committed to advancing user experiences through the finest product quality, intuitive user interface and design aesthetics, MSI is a leading brand that shapes the future of technology.
For more information regarding MSI, please visit our company website at https://us.msi.com/

TOP 500 of Forbes World’s Best Employers of 2021. Micro-Star International (MSITM) is a world leader in gaming, content creation, business & productivity and AIoT solutions. Bolstered by its cutting-edge R&D capabilities and customer-driven innovation, MSI has a wide-ranging global presence spanning over 120 countries. Its comprehensive lineup of laptops, graphics cards, monitors, motherboards, desktops, peripherals, servers, IPCs, robotic appliances, and vehicle infotainment and telematics systems are globally acclaimed. Committed to advancing user experiences through the finest product quality, intuitive user interface and design aesthetics, MSI is a leading brand that shapes the future of technology. For more information regarding MSI, please visit our company website at https://us.msi.com/