Imaging Clerk/Mail Room Processing

Title: Imaging Clerk/Mail Room Processing

Reports To: Imaging Manager

Summary: This position is responsible for accurately preparing and scanning a high volume of data to convert printed material into digital images within a reasonable proximity to department hourly average. This versatile position also is responsible for accurate mailroom and check processing.

Essential Functions

• Responsible for preparing and scanning paper documents according to customer specifications and directions.
• Responsible for mailroom processing, check scanning, data entry, mail sorting, and quality control.
• Accepting changes to those specifications and directions understanding customer needs may change.
• Utilize the automatic feeder and flatbed scanner to scan a variety of paper sizes.
• Set scanner parameters as identified for each job to ensure accurate handling per customer specifications.
• Responsible for daily maintenance/cleaning of scanner to ensure image quality.
• Responsible for logging document/box numbers assigned during scanning for future retrieval.
• Assist other team members with document preparation and indexing.
• Complete all other tasks assigned by supervisor or Director of Operations.
• Mail processing

Competencies:

• Detailed knowledge of the digital scanning process including an understanding of how digital scanners work.
• Detailed knowledge of mailroom processing, check scanning, and mail sorting.
• Ability to locate and select appropriate client files in the computer system for scanning into the appropriate location.
• Able and willing to consistently report to work on time prepared to perform duties of position.
• Understanding of the need to set and meet departmental productivity benchmarks and quality standards.
• Well organized and detail oriented.
• Able to work both on a team and individually.

Work Environment: Office setting environment.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.

Education and Eligibility Requirements

• Must be able and willing to communicate effectively in English.
• Must have skill and proficiency using a computer workstation and scanner systems.
• Ability to trouble-shoot computer problems as they relate to electronic document conversion.
• Must be able and willing to work overtime hours as needed.
• Must have a positive and respectful attitude towards both coworkers and customers.
• Must be able and willing to follow Company policies and procedures.
• Healthcare document experience.

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice.

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