Field Services Technician

This is entry-level work accurately reading water meters and assisting with the provision of customer service. Through on-the-job training, employees perform progressively responsible work locating and reading residential and commercial water meters on an assigned route. Employees use initiative in carrying-out recurring assignments independently without specific instructions; however, unusual questions and requests are referred to the supervisor for assistance and instructions. The Meter Reader Supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results. Employees in this class respond to emergencies during non-duty hours and must be available for standby/on-call duty on a rotating schedule. Read meters on an assigned route using a handheld computerized meter-reading unit; removes dirt, mud, and other debris from meter boxes in order to obtain accurate readings. Read meters on an assigned route using a handheld computerized meter-reading unit; removes dirt, mud, and other debris from meter boxes in order to obtain accurate readings. Conducts special readings as required. Ensures that meters are functioning properly and reports any defective meters to the supervisor. Runs re-checks on meters that have been questioned. Disconnects service to delinquent customers. May repair minor water leaks occurring at the meter. Drives a County vehicle along an assigned route and assures that vehicle is properly maintained. Turns on and off service for new or relocating customers. Communicates with the public and coworkers regarding meter reading issues/concerns. 1) High school diploma or equivalent. 2) OR a combination of education, training, and work experience that provides the requisite knowledge, skills, and abilities for this job. 3) Valid State of Georgia driver’s license.