Case Worker I

We all face challenges and transitions in our lives, and when we do, we must be able to count on the strength of community for support. For the people of Los Angeles, Jewish Family Service LA (JFSLA) is that trusted source of support. We are a comprehensive network of services that welcomes individuals and families of all ages and identities to our full spectrum of care. Our highly trained staff and volunteers work closely with individuals and their loved ones to problem-solve and guide them on their paths to safety, security, wellness, and fulfillment.

JFSLA staff share in our mission and work towards our goals with the highest level of responsibility, professionalism, and integrity. JFS demonstrates our commitment to our staff by offering a comprehensive benefits package and a nurturing environment.

JFSLA is committed to cultivating and preserving a culture of inclusion and connectedness. In recruiting for our team, we seek the unique contributions that individuals can bring from all backgrounds. We strive for a diverse team in order to better serve our clients and ensure our excellence as an organization in identifying, designing and delivering solutions.

Be part of our commitment and join our family. For more information on our philosophy and services, please tour our website www.jfsla.org

The Case Worker I (Program Aide) is a field and office-based position responsible for screening and assessing Home Delivered Meal clients. The Case Worker I (Program Aide) will work with potential program applicants to provide information, screening, and complete intake and enrollment paperwork for homebound older adults. The position will also assist the Home Delivered Meal Supervisor with administrative duties, quarterly home and phone assessments, and other program components as assigned. This position requires an individual with strong communication, time management, attention to detail skills, and excellent computer and organizational skills. It also requires an ability to interact and provide customer service with individuals at all levels and handle a large volume of client assessments.

QUALIFICATIONS

• AA Degree from an accredited university and two (2) years of experience in homecare or a related field.
• Bilingual in Russian, Spanish or Farsi preferred
• Current unrestricted CA Driver’s License and proof of auto insurance.
• Experience and interest in providing health services to older adults
• Knowledge of community resources and the aging process
• Knowledge of safety issues when working with at-risk clients
• Experience conducting in-home visits preferred
• Ability to function independently and with flexibility
• Experience with Electronic Health Records systems desired
• Must be computer literate in MS Office applications (Word, Excel, and Outlook)
• Demonstrated ability to work in an interdisciplinary community setting maintaining appropriate professional boundaries

• Culturally sensitive and able to work with a multicultural client/customer population; ability to work in a non- Judgmental manner and foster positive outcomes; able to work as part of a team and maintain professional boundaries.
• Excellent communication skills both verbal and written and ability to utilize telehealth platforms.

• Must pass a criminal background check (Live Scan fingerprinting) prior to beginning employment

RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

• Complete initial intake forms, participant agreement forms and level of need assessments for HDM applicants
• Complete quarterly phone and in-home assessments for all assigned HDM clients
• Communicate recommendations and referrals for HDM clients as needed
• Develop assessment and intake quarterly goals in conjunction with HDM Supervisor and effectively carry out assignments in a timely manner
• Maintain client assessment tracking forms
• Perform data entry; enter client information into database
• Assist with audits
• Complete clerical duties as assigned by HDM Supervisor
• Other related duties as assigned

Jewish Family Service is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran.

This position reports to the Home Delivery Meal Supervisor.

Jewish Family Service is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

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